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I am using SDL Tridion 2013 and while saving Multimedia component I am getting the following error:

The timeout period elapsed prior to completion of the operation or the server is not responding.

A database error occurred while executing Stored Procedure "EDA_ITEMS_UPDATEBINARYCONTENT".EDA_ITEMS_UPDATEBINARYCONTENT

Can anyone please help me to fix this issue?

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2 Answers

This is normally a database maintenance issue.

The most important thing is to ensure that the sp_updatestats stored procedure is being run regularly (I have seen this being done 6 times per day on high volume systems).

There is an excellent SDL Tridion World article by Julian on Maintaining SDL Tridion Databases too.

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Unless, the multimedia that you are trying to upload is huge in size, You may want to check on the health of your DB.

You may want to refer these questions:

Timeout in the TridionUploadAssembly

Content Porter generating SQL connection error

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