We recently upgraded from Tridion 2011 to 2013 SP1. I remembering being able to see the error message for publishing/deployment failures in the publishing window (on Tridion 2011). For example "Attempting to deploy a binary XXXXX to a location where a different binary is already stored Existing binary: XXXXX" but seems like that's not possible on Tridion 2013 SP1. In Tridion 2013 SP1, the error message details are not displayed please attached screen capture. In order to troubleshoot publishing or deployment failures, we now have to look at deployer or tridion core logs which is not end-user friendly. We raised a support ticket with SDL support and got the following unhelpful response:
"Unfortunately this wouldn't be something we would consider as a defect unless the product is not functioning as designed. In the example provided this doesn't appear to be the case. If you do feel there is a product defect here then it would help to see screenshots of the issue. Then we can validate these against what the designed behavior is. Also with regard to submitting enhancement requests through support, the procedure has only recently changed. Now all requests go via the ideas site, even ones submitted to support."
Tridion-product experts: Do you know why this user-friendly error message feature got removed in the Tridion 2013 SP1 release, and is creating this as an "idea" the only way to get the feature back?