We recently encountered a very weird issue occurring with one specific editor account in the Tridion 2011 SP1 CME.
After going into component view, and selecting the 'Add Multimedia' on the MM field, the browser opens a popup and crashes pretty much completely. It goes ahead to open the Global Content layer, and seems to try and build the CME folder tree until it stops responding.
Weird thing is - this is a user-specific issue, with no difference in browsers and plugin behaviour, as well as network and vpn independent. This means that when I log with these credentials, I'm encountering the same issue, but not on my own account.
I'm at a complete loss why this is happening, as we've tried the following:
- used other browsers
- Checked user rights en security groups (which haven't changed)
- Logged in with this account on another computer and network
- changed user, which didn't seem to have this problem
- Looked at Tridion Component Versioning by removing older versions
We debugged the browsers as far as we could, but anything more than references to Stylesheets or certain datatypes failing to load we weren't able to find. I'm thinking of relinking said account to Tridion by removing and adding it through AD, but I fear that wouldn't solve a thing.
I was hoping anyone else saw this before.