I have a client who is having trouble connecting to their Tridion installation via WebDAV. After trying to fix this and resetting permissions I am once again able to get them connected. However, instead of connecting to a location that contains a folder for each publication in Tridion we get a different folder. They are instead seeing the folder that contains the web config and other files that pertain to the WebDAV part of Tridion. I am not sure why we are getting this instead of the expected set of folders for publications. I am fairly new to Tridion still so this may be something I have simply over looked.

We are running this on Windows Server 2008 R2 with IIS 7

  • Can you share how you're connecting, e.g. url, mapping the drive and OS your client is using? Jan 9, 2015 at 22:44
  • Any chance the user forgot to add /webdav to the end when configuring the network location? Jan 12, 2015 at 10:01

1 Answer 1


I suspect this is a minor configuration setting within your IIS.

There's some great answers in this question that I think will help you work this out, or you can review your installation against the online documentation

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