when trying to run the TcmReIndex.exe tool, we get an error message like:

Account ##acountname## has no permission to access the protected configuration section 'database'. Contact your system administrator

Some extra information regarding the account used:

  • account is set as 'admin' in Tridion
  • account is not the default MTSUser
  • the setup of the Tridion software was not done by this user



This configuration section is encrypted and the user you are using does not have access. You can fix this by using.

aspnet_regiis -pa "TridionRsaKeyContainer" "<domain>\<account>"

See the manual section Granting users access to encryption functionality (login required)

  • this fixed the issue indeed; it was included in our roll-out plan, but after a check-up, it was executed for the wrong users..Thx! May 3 '13 at 5:54

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