7

when trying to run the TcmReIndex.exe tool, we get an error message like:

Account ##acountname## has no permission to access the protected configuration section 'database'. Contact your system administrator

Some extra information regarding the account used:

  • account is set as 'admin' in Tridion
  • account is not the default MTSUser
  • the setup of the Tridion software was not done by this user

Thanks!

6

This configuration section is encrypted and the user you are using does not have access. You can fix this by using.

aspnet_regiis -pa "TridionRsaKeyContainer" "<domain>\<account>"

See the manual section Granting users access to encryption functionality (login required)

  • this fixed the issue indeed; it was included in our roll-out plan, but after a check-up, it was executed for the wrong users..Thx! – Kristof Camps May 3 '13 at 5:54

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