2

We have a General component in Tridion 2013 SP 1 which has a Rich Text Field field called Body.

Opening the component in Chrome (Version 42.0.2311.90 m) and selecting the field Body, the Paste button on the ribbon toolbar is not enabled.

I checked the General schema and checked the "Edit Formatting Features" of the Body field but "Paste" is not included in the list of Formatting Features.

I opened the component in Firefox (37.0.2) and selected the field and the "Paste" button is highlighted. I paste something in the field then the "Paste" button disappears again.

I couldn't open the component in IE11 because it's not been tested there.

As far as I'm aware, this is not a user permission issue. Is there a reason for this? Is there anywhere I can start debugging?

4

Paste stopped working in Chrome a couple of releases back, when google blocked access to the clipboard from Javascript. Firefox is on its way to block it too - though there are some steps you can take to configure it so that it works. It works normally in IE.

We are revisiting/re-designing/re-implementing this functionality for our next release, and it's unlikely we'll change it in the current release. If you need a solution today I'd recommend looking at the excellent "Paste Special Cross Browser Extension" on Tridion World.

Seriously, look at it. It cost me an iPad :p

3
  • but it didn't reach at my address. – Raj Kumar May 4 '15 at 13:30
  • Talk to Greg then! – Nuno Linhares May 4 '15 at 13:33
  • 1
    sorry Nuno, just confirmed :) he got that, i was totally unaware. – Raj Kumar May 4 '15 at 13:49
1

Pasting this verbatim from the April 2015 edition of the SDL Support newsletter:

SDL has released a hotfix for SDL Tridion 2013 SP1 hotfix rollup 1 (HR#1) to address the GUI issues caused by Chrome v42 where you are no longer able to open non-localized Components and Pages.

The Tridion 2013 SP1 HR#1 hotfix is CME_2013.1.1.88718, and can be downloaded from here: https://www.sdltridionworld.com/Login.aspx?ReturnUrl=/downloads/hotfixes/SDL_Tridion_2013_SP1_HR1/index.aspx (SDLTridionWorld login required).

Please follow all instructions in the hotfix README.txt file carefully. If you encounter other issues with Chrome after applying the hotfix, notify Customer Support by opening a new support incident.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.