I am working on the integration between Audience Manager and SmartTarget and have run into an issue that I am sure would have been experienced before, however I can't find any documentation around it...
When my contact is logged in, the Audience manager cartridge is adding all the expected claims to the ADF, and these are then being passed over to SmartTarget as triggers. The triggers for keywords and AM segments are frustrating...
For example: am_segments=tcm%3A24-1-198656&am_keywords=tcm%3A24-20157-1024
So the tcm id of the keyword or segment is being passed, and not the value, so my business user would need to know the tcm id of the specific segment.
My research led me to the trigger-types_en_US.txt to localize the display values of the keywords, but it ignores my entries when the value has tcm id in it!
For example - this works:
trigger-type.kco_a_b.value.A=Group A trigger-type.kco_a_b.value.B=Group B trigger-type.kco_a_b=A-B Testing trigger
But this doesn't:
trigger-type.am_segments.value.tcm:24-1-198656=Westsiders trigger-type.am_segments.value.tcm:24-2-198656=Segment 2 trigger-type.am_segments=AM - Contact - Segments
We are using SDL Tridion 2013 SP1 with SmartTarget 2014 SP1
Any ideas as to how this can be set up so I can shield the business users from knowing / looking up tcm ids would be greatly appreciated.