• SDL Tridion 2013 SP1 HR1
  • Content Porter Client 2013 SP1
  • Windows 2012 R2 Server (here Running the CP client , first installed via the IE...)

Error message File Path/TESTOneItem.zip is not a package or package file is corrupted.

error message screenshot

  1. We had CMS up and running for a while 2013sp1 HR1. All works.
  2. Installed the CP client and exported from DEV into IF format (zip)
  3. While trying to IMPORT the IF package into TEST environment CP gave error that Package is corrupted.

Any idea why CP doesnt like the IF package?


1 Answer 1


The cause of this error is a missing perequisite. The Content Porter client has a prerequisite on Microsoft Visual C++ 2010 x86. Make sure this is installed, and that this 32 bit is version is installed.

Content Porter Client will not work with the 64 bit version. The 32 bit version and 64 bit version of Microsoft Visual C++ 2010 x86 can co-exist, so no need to uninstall the 64 bit version if you are running a 64 bit machine.


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