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All fredhopper claims are case sensitive, is there any way to make them case insensitive.

My Triggers-type.xml is having triggers like

 <value>Dispenser</value>

so if I pass claim as dispenser, promotion are not getting returned.

How to configure fredhopper to sent promotion when claims are sent in any case, so a claim with vlaue dispenser , Dispenser, dIspenser should return promotion.

My own solution is to make everything in lowercase but in that case SmartTarget UI will also display triggers in lower case. I want to display trigger in SmartTarget UI as "Dispenser" only and want fredhooper to return promotion when claims are passed in any case.

  • I second your preference for capitalization in SmartTarget. Based on Peter's response, it looks like you'll have to stick to a single capitilization convention, but this could be useful as an SDL Tridion Idea. Out of curiosity, is the case-sensitivity issue coming up in querystring parameters or in code? – Alvin Reyes Jun 23 '15 at 15:12
  • Alvin, Trigger may come in any case in querystring thats why I posted this question. For making all query sting parameters in lower case I user Url Rewrite module. But If I make triggers too in lowercase then SmratTarget UI will also display triggers in lower case. As per solution by Peter, looks like we need to make everything in small. – Harish Sharma Jun 24 '15 at 6:54
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As you have already figured out, Fredhopper is case-sensitive so you will have to ensure that you use the same casing every time. I am not aware of any setting that changes that.

It sounds like you should just stick to Pascal case. That's not really any harder than making it always lowercase or uppercase.

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