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SDL Tridion 2011 CME is constantly hanging on the IE 11 browser.

I have checked the settings of the browser and matched these with the settings as stated in the documentation but it didn't help.

I monitored the server response; it was not overloaded though several instances of CPU usage were in the 70% range. Memory usage is perfectly fine.

Please help me by suggesting what next steps to improve the CMS performance I can do on server and on my machine.

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  • Have you installed some hotfix that adds support for IE 11? By default, 2011 only supports IE 7 and 8 as far as I recall.
    – Peter Kjaer
    Jul 23, 2015 at 8:46
  • Can you please tell me any hotfix link that I can to install
    – Dev
    Jul 23, 2015 at 9:01
  • No I have not installed any hotfix yet, It was working fine since some days before on IE 11 as well.. But since last few days I started getting the hanging issues.
    – Dev
    Jul 23, 2015 at 9:08
  • I don't know of any hotfixes to add support -- that's why I asked. We can certainly try to help you work it out, but in the end you are still using an unsupported browser so some things might just not work.
    – Peter Kjaer
    Jul 23, 2015 at 10:17
  • To troubleshoot it, maybe you can elaborate on what you mean by "hang". Does the browser literally become unresponsible (and never recovers)? What are you doing at the time that it happens? Is your IE running in compatibility view (and if so, what version is it using)?
    – Peter Kjaer
    Jul 23, 2015 at 10:19

1 Answer 1

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SDL Tridion 2011 supports IE 7, 8, 9 and 10 (hotfix required). We do not have support for IE 11 (this was added in to Tridion 2013), and do not intend to add this to a platform that is close to being deprecated.

PS - I heard that it works "fine" with IE 11 in compatibility mode.

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  • Thanks for the reply,, Let me try this is compatibility mode for 1-2 days.. I will let you know in case I face any issue.
    – Dev
    Jul 23, 2015 at 11:21

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