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Experience Manager update preview is not working. I am getting popup on right hand side which says.

"The preview for this page is not up to date Your changes to this page make an update of the page preview necessary"

I checked the log files for error. I have this error in cd_core log file.

ERROR ODataWebserviceHandler - Error reading configuration 'cd_webservice_conf.xml', using Tridion defaults. com.tridion.configuration.ConfigurationException: Can't find configuration file: [ cd_webservice_conf.xml ] at com.tridion.configuration.XMLConfigurationReader.readConfiguration(XMLConfigurationReader.java:64) ~[cd_core.jar:na] at com.tridion.webservices.odata.input.handler.ODataWebserviceHandler.init(ODataWebserviceHandler.java:73) [cd_odata.jar:na] at com.tridion.webservices.odata.input.handler.ODataWebserviceHandler.(ODataWebserviceHandler.java:63) [cd_odata.jar:na]

Please provide your inputs to resolve this issue.

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It's very clear from the following exception that your cd_webservice_conf is having some error. First verify it does not have any XML error than compare your config with kickstart from Nuno

Error reading configuration 'cd_webservice_conf.xml', using Tridion defaults. com.tridion.configuration.ConfigurationException: Can't find configuration file: [ cd_webservice_conf.xml ]

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  • Hi Raj Kumar thanks for your response. Is the cd_webservice_conf.xml file necessary for experience manager web service ?
    – user3560198
    Feb 17, 2016 at 11:34
  • Yes it's very much required, see the link which I mentioned in the answer. also go back one level on the link also check config in preview-web folder.
    – Raj Kumar
    Feb 17, 2016 at 11:42

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