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I'm currently working with the legacy Business Connector in Tridion 2011. I create a new Web Reference in my Visual Studio Project and run the following code

var requestXml = ...;
var client = new com.myorganisation.tridion2011.BusinessConnector();
client.Credentials = new System.Net.NetworkCredential("myusername", "mypassword", "mydomain");
var response = client.execute("default", requestXml, null);

The response is

LCould not load Java runtime libaries at C:\Program Files (x86)\Java\jre6\bin\client\jvm.dll

I'm running 32 bit Windows 7 so the jvm.dll is installed to C:\\Program Files\\Java\\jre6\\bin\\client\\jvm.dll. I presume something thinks I am running a 64 bit version.

I have both the 32 and 64 bit versions of Java installed on my server and have verified this by running java -version in both Program Files directories

C:\Users\kevinbrydon>"C:\Program Files\Java\jre6\bin\java" -version
java version "1.6.0_35"
Java(TM) SE Runtime Environment (build 1.6.0_35-b10)
Java HotSpot(TM) 64-Bit Server VM (build 20.10-b01, mixed mode)

C:\Users\kevinbrydon>"C:\Program Files (x86)\Java\jre6\bin\java" -version
java version "1.6.0_35"
Java(TM) SE Runtime Environment (build 1.6.0_35-b10)
Java HotSpot(TM) Client VM (build 20.10-b01, mixed mode, sharing)

When I use the web service associated with my old version of Tridion (5.3) everything works fine, the response is as expected (adds a new component)

var requestXml = ...;
var client = new com.myorganisation.tridion53.BusinessConnector();
client.Credentials = new System.Net.NetworkCredential("myusername", "mypassword", "mydomain");
var response = client.execute("default", requestXml, null);

Has something changed or is there a configuration setting I must modify?

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5
  • Can you try by having both 32-bit as well as 64-bit version of JRE installed on your machine togather?
    – Pankaj Gaur
    May 23, 2013 at 12:54
  • @PankajGaur Is that sensible? I'm not sure the installer would let me and even if it did, my computer is 32 bit.
    – Kevin Brydon
    May 23, 2013 at 13:10
  • Your statement is quite ambiguous in the question "I am running a 64 bit version when in fact I am running 32 bit windows 7"..can you update your question with simple statement
    – Pankaj Gaur
    May 23, 2013 at 15:26
  • @PankajGaur You've taken that quote out of context. But whatever, I guess the original sentence could be clearer.
    – Kevin Brydon
    May 23, 2013 at 21:29
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    You should install both 32-bit and 64-bit JRE on the system where your Tridion is installed, not on your client Windows 7 machine. Your client need no Java at all to talk to BC
    – Andrey Marchuk
    May 24, 2013 at 6:54

2 Answers 2

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6

There is a known issue with the Business Connector with Java v6. According to the online documentation (login required):

The Business Connector does not work with Java 6 if msvcr71.dll is not accessible from the system path

This is caused by a known bug with Java: https://bugs.java.com/bugdatabase/view_bug?bug_id=6509291

The online docs describe the solution as:

The workaround for this bug is to place the file msvcr71.dll in the same folder as the launcher executable.

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  • 1
    This worked! I put the dll in \%TRIDION_HOME%\bc\. Thanks!
    – Kevin Brydon
    May 28, 2013 at 14:05
2

Go to your CMS server and ensure you have both 32-bit and 64-bit version of JRE installed on it. Additionally, check they are working correctly -

For 64 Bit:

  1. Open command prompt and navigate to C:\Program File\Java\jre6\bin
  2. Execute java -version command here and see it getting executed without any error and telling you the expected JRE version

For 32 Bit: Repeat the above procedure but instead C:\Program File\Java\jre6\bin, go to C:\Program File <x 86>\Java\jre6\bin

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