While we are installing SDL Web8 one of the Step says "Create and configure an MTSUser account on the domain controller machine of your Windows domain."

Do I need to create MTS User with exactly same name "MTSUser" or Can i use "DeVMTSUser"?

If I forgot "MTSUser" password or Admin left without sharing the password, If I reset the password what are the components will be impacted?


The username can be anything you want, MTSUser was the default user name for Microsoft Transaction Server (MTS) in the past, and we never bothered changing the default name.

Security-conscious people will tell you that you should rename it to something else.

This account is used to connect to the search indexers (configurable in the MMC plug-in) and to run any COM+ component (if you use legacy code in your system). So, in short - your search will stop working if you change the password.

  • Do we need to create MTSuser in Local or Can I create user in Active Directory and use it. When I tried MTSUser created in Active Directory it says account not found. Aug 12 '16 at 19:49
  • It has to work with AD, as this is the recommended setup for CM clusters
    – Nuno Linhares
    Aug 12 '16 at 20:35
  • I guess "account not found" is what would happen if the account you're running under now does not have permission to read the AD tree (for instance, a local machine administrator)
    – Nuno Linhares
    Aug 13 '16 at 12:49

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.