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We have number of regional language sites. Post upgrading our sites we are getting an issue with language specific characters, especially the 'č' character. when we preview the page the content looks fine 'trečią kartą laimėjo '. But online the character gets replaced by question marks and looks something like : tre�?ią kartą laimėjo

Please advice what could be wrong. I am not sure where to start looking.

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    check this elenaserghie.blogspot.in/2012/01/…
    – Raj Kumar
    Aug 18, 2016 at 16:12
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    The blog post mentioned by Raj is probabaly not so useful for Web 8, since the problem is most likely in the Content Delivery services and their configuration is not described in there. DXA can handle UTF-8 encoded content, so most likely one of the microservices or your deployer is not correctly encoding the content to UTF-8 somewhere along the publish/deploy path. Aug 23, 2016 at 13:30
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    That is correct Bart. It was an encoding issue indeed.We had missed to configure UTF8 in our deployer during upgrade which caused this issue.
    – User_2016
    Aug 25, 2016 at 9:16
  • Hi @User_2016. Can you add your fix as an answer to this question (rather than a comment), please? That will help others with a similar problem. Thank you. Nov 28, 2016 at 8:34
  • Hi @User_2016. Can you add your fix as an answer to this question please? That will help others with a similar problem. Thank you
    – Sree G
    Oct 23, 2018 at 11:11

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As from comment:

It was an encoding issue indeed. We had missed to configure UTF8 in our deployer during upgrade which caused this issue.

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