3

I am installing Experience optimization in Content delivery using this link . But while configuring the Session Content Service, I am getting the following error.

Content Service Error::

2016-09-07 11:43:41,683 ERROR ActorSystemImpl - Uncaught error from thread [ODataAkkaSpringContext-akka.actor.default-dispatcher-7] shutting down JVM since 'akka.jvm-exit-on-fatal-error' is enabled
java.lang.NoClassDefFoundError: com/tridion/smarttarget/utils/AmbientDataHelper
    at com.tridion.smarttarget.ambientdata.TriggerTypesProcessor.onRequestStart(TriggerTypesProcessor.java:27) ~[smarttarget_cartridge.jar:8.1.1]
    at com.tridion.ambientdata.ServerEngine.onRequestStart(ServerEngine.java:144) ~[web-ambient-engine-8.1.1-1005.jar:8.1.1-1005]
    at com.sdl.web.content.ambient.service.AmbientServiceProvider.handleRequestStart(AmbientServiceProvider.java:80) ~[content-ambient-extension-8.1.1-1008.jar:8.1.1-1008]
    at com.sdl.web.content.ambient.odata.action.RequestStartAction.doOperation(RequestStartAction.java:46) ~[content-ambient-extension-8.1.1-1008.jar:8.1.1-1008]
    at com.sdl.web.content.ambient.odata.action.RequestStartAction.doOperation(RequestStartAction.java:21) ~[content-ambient-extension-8.1.1-1008.jar:8.1.1-1008]
    at com.sdl.odata.processor.write.ActionPostMethodHandler.handleWrite(ActionPostMethodHandler.java:53) ~[odata_processor-2.0.5-1002.jar:2.0.5-1002]
    at com.sdl.odata.processor.ODataWriteProcessorImpl.write(ODataWriteProcessorImpl.java:57) ~[odata_processor-2.0.5-1002.jar:2.0.5-1002]
    at com.sdl.odata.service.actor.ODataWriteProcessorActor$$anonfun$receive$1.applyOrElse(ODataWriteProcessorActor.scala:33) ~[odata_service-2.0.5-1002.jar:2.0.5-1002]
    at akka.actor.Actor$class.aroundReceive(Actor.scala:480) ~[akka-actor_2.11-2.4.1.jar:na]
    at com.sdl.odata.service.actor.ODataWriteProcessorActor.aroundReceive(ODataWriteProcessorActor.scala:28) ~[odata_service-2.0.5-1002.jar:2.0.5-1002]
    at akka.actor.ActorCell.receiveMessage(ActorCell.scala:526) [akka-actor_2.11-2.4.1.jar:na]
    at akka.actor.ActorCell.invoke(ActorCell.scala:495) [akka-actor_2.11-2.4.1.jar:na]
    at akka.dispatch.Mailbox.processMailbox(Mailbox.scala:257) [akka-actor_2.11-2.4.1.jar:na]
    at akka.dispatch.Mailbox.run(Mailbox.scala:224) [akka-actor_2.11-2.4.1.jar:na]
    at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) [na:1.8.0_91]
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) [na:1.8.0_91]
    at java.lang.Thread.run(Unknown Source) [na:1.8.0_91]
Caused by: java.lang.ClassNotFoundException: com.tridion.smarttarget.utils.AmbientDataHelper
    at java.net.URLClassLoader.findClass(Unknown Source) ~[na:1.8.0_91]
    at java.lang.ClassLoader.loadClass(Unknown Source) ~[na:1.8.0_91]
    at sun.misc.Launcher$AppClassLoader.loadClass(Unknown Source) ~[na:1.8.0_91]
    at java.lang.ClassLoader.loadClass(Unknown Source) ~[na:1.8.0_91]
    ... 17 common frames omitted

DXA 1.4 Error, while accessing the content service ::

   2016-09-07 11:43:53,809 [7] ERROR - Item '/error-404' not found for Localization '27'
   Sdl.Web.Common.DxaItemNotFoundException: Item '/error-404' not found for Localization '27'
   at Sdl.Web.Tridion.Mapping.DefaultProvider.GetPageModel(String urlPath, Localization localization, Boolean addIncludes) in C:\DXA\Sdl.Web.Tridion\Mapping\DefaultProvider.cs:line 93
   at Sdl.Web.Mvc.Controllers.PageController.NotFound() in C:\DXA\Sdl.Web.Mvc\Controllers\PageController.cs:line 104

Please help.

|improve this question
2

Looks like you didn't install everything - perhaps only the cartridge. But the cartridge also uses the API, so you should install the entire 'content' role from the SDL Web Experience Optimization installation files.

|improve this answer
  • 1
    I copied the jars from "\Content Delivery\roles\content\rest" to "SessionContentService\services\content-service" and it seems this issue resolved. But is this step mentioned any where? Also can I view the promotions & triggers in the "localhost:8081//client/v2/content.svc" as I can see the rest of entities in it. As currently I am not able to view it. – Manas.p Sep 7 '16 at 12:16
  • It's documented under the installation of the content service, I believe. The content service doesn't expose Promotions and Triggers as entities, no -- that's what the XO Management service is for. – Peter Kjaer Sep 8 '16 at 11:14

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.