we are unable to save old components post upgrade from sdl tridion 2013 sp1 hr1 to sdl web 8. we are getting below error.

(80040356) Unable to save item
Length cannot be less than zero.
Parameter name: length

Length cannot be less than zero.
Parameter name: length

enter image description here Note: we are not facing for new components.

Could you please help me to solve this issue. Thanks in advance.

Thanks, Ramesh

  • Are you seeing this in all browsers or only a particular browser? – Shiva Jan 6 '17 at 14:37

If you are facing this issue with Chrome 49, you need to install the hotfix "CME_8.1.0.1673" from SDL. The hotfix is available HERE(login required). Cheers.

  • Thanks Shiva for your inputs,we are using Chrome 55 version and moreover we have already installed above hotfix in our environment. – Rameshponna Jan 9 '17 at 5:32
  • If you are seeing this error only on Chrome 55, I would suggest that you raise a ticket with SDL support. – Shiva Jan 9 '17 at 17:12
  • It is not related to browser issue and it is a product issue. SDL team is trying to provide hotfix. – Rameshponna Jan 11 '17 at 10:05

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