For published pages I am seeing inconsistent behavior of "View on Site" button in Context Menu and in Ribbon. PFA screenshots.


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Within 3-4 sec in next click it is Enabled:

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The CME logs and Event viewer does not throw any error at least I don't see them.

One more thing to notice here - If click 2nd time on the same page its gets enabled. could this be any service delaying it's response... /WebUI/Comunication.svc or something

I am not sure where to check this.

Thanks in advance.

  • 1
    Not sure if that is by design or not, but I'm seeing similar behavior in one of our Web 8.5 evnvironments. Seems the view on site link enablement is a bit slow loading. Have you contacted Customer Support about this issue and requested their response on it? Apr 26 '17 at 10:44
  • Exactly.. it indeed seems slow..or stuck due to some event/action. I would have it checked by CS. Apr 26 '17 at 11:01
  • @Vikas, I have seen the similar behavior with in-house SDL web 8 and cloud based web 8.5. I am not sure, if this is by design of this functionality but I can say this is not an issue as it take some to time to highlight the link(View on site) but link always work. Apr 26 '17 at 11:02
  • Yeah thats right. Its not an issue but its a concern on why it is behaving like that. Apr 26 '17 at 11:15

The View On Site button is only enabled if the current Publication has a Business Process Type associated with it. For the UI to know that, it needs to load the Publication. That is why there is a slight delay the first time -- but the next time you select a Page, the Publication is already loaded and there is no delay.

  • Aah.. this seems the exact behavioral reason. Apr 26 '17 at 11:55

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