1

I am trying to configure the fredhopper-8.1-revision-1 for web 8.5. I am following the sdl Document to configure the fredhopper.

As per document the processes are working till setting up the cluster, i.e bin\setup-cluster command is working with out any error. But after adding the Experience Optimization files [configuration-management-rest-extension-1.1.jar,smarttarget_api_extension.jar,metadata.xml, trigger-type.xml etc] in the respective folder as per document I ran the command bin\instance ExperienceOptimization . But this command runs for 20-30 minutes before finishing with error.

Please find the log files here.

**Agent.log Updated: **

  2017-05-31 12:06:37,207 INFO  Installation FAS is FAS version 7.5.1.3 (tags/fas/fas-7.5.1.3/fas-assembly snapshot-109233) (DeploymentAgent.java:290)
            2017-05-31 12:06:37,221 INFO  Installation FAS requests factory com.fredhopper.deployment.fas.FASInstallationFactory (DeploymentAgent.java:329)
            2017-05-31 12:06:37,241 INFO  Supporting feature com.fredhopper.deployment.core.impl.DebugFeature using class com.fredhopper.deployment.core.impl.GenericDebugFeature (FASInstallation.java:111)
            2017-05-31 12:06:37,244 INFO  Supporting feature com.fredhopper.deployment.core.ProfilingFeature using class com.fredhopper.deployment.core.impl.GenericProfilingFeature (FASInstallation.java:111)
            2017-05-31 12:06:37,244 INFO  Installation FAS in C:\fredhopper\bin\..\data\installations\FAS (FASInstallationFactory) (DeploymentAgent.java:97)
            2017-05-31 12:06:37,245 INFO  Installation DM is Data Manager version 2.0.4 (fredhopper_data_manager 2.0.4) (DeploymentAgent.java:290)
            2017-05-31 12:06:37,247 INFO  Installation DM requests factory com.fredhopper.deployment.dm.DataManagerInstallationFactory (DeploymentAgent.java:329)
            2017-05-31 12:06:37,252 INFO  Installation DM in C:\fredhopper\bin\..\data\installations\DM (DataManagerInstallationFactory) (DeploymentAgent.java:97)
            2017-05-31 12:06:37,503 INFO  Detected 64-bit JVM (DataManagerInstallation.java:59)
            2017-05-31 12:06:37,507 INFO  Using default preset large for instance etl (Installation.java:194)
            2017-05-31 12:06:37,560 INFO  Instance etl created (Installation.java:211)
            2017-05-31 12:06:37,560 INFO  Instance etl in C:\fredhopper\bin\..\data\instances\etl (DeploymentAgent.java:129)
            2017-05-31 12:06:37,561 INFO  Detected 64-bit JVM (DataManagerInstallation.java:59)
            2017-05-31 12:06:37,561 INFO  Using default preset large for instance deployment (Installation.java:194)
            2017-05-31 12:06:37,566 INFO  Instance deployment created (Installation.java:211)
            2017-05-31 12:06:37,566 INFO  Instance deployment in C:\fredhopper\bin\..\data\instances\deployment (DeploymentAgent.java:129)
            2017-05-31 12:06:37,569 INFO  Deployment Agent 1.1-beta-9 (build dev 2013-09-05 14:43:47) (Main.java:203)
            2017-05-31 12:06:37,569 INFO  System: Windows Server 2012 R2 6.3 (amd64) (Main.java:204)
            2017-05-31 12:06:37,569 INFO  Java: Java(TM) SE Runtime Environment 1.8.0_131-b11 (Java HotSpot(TM) 64-Bit Server VM 25.131-b11) (Main.java:205)
            2017-05-31 12:06:37,580 INFO  Host: dxa.netgear.com (Main.java:235)
            2017-05-31 12:06:38,618 INFO  Started on /0.0.0.0:8177 (ServerRunner.java:53)
            2017-05-31 12:07:56,401 INFO  Invoking status on process kitchen of instance deployment (Process.java:102)
            2017-05-31 12:07:57,143 INFO  Invoking start with {logLevel=basic, fileName=jobs/setup-cluster.kjb} on process kitchen of instance deployment (Process.java:105)
            2017-05-31 12:07:57,159 INFO  Initialized GenericProcessHelper (Util.java:49)
            2017-05-31 12:07:57,229 INFO  Executing: C:\Program Files\Java\jre1.8.0_131\bin\java.exe -Dbase-dir=C:\fredhopper\bin\..\data\installations\DM -Ddata-dir=C:\fredhopper\bin\..\data\instances\deployment\data -Detc-dir=C:\fredhopper\bin\..\data\installations\DM\etc -Dconfig-dir=C:\fredhopper\bin\..\data\instances\deployment\config -Dlog-dir=C:\fredhopper\bin\..\data\instances\deployment\log -Dcustom-dir=C:\fredhopper\bin\..\data\instances\deployment\custom -Dfile.encoding=UTF-8 -Djava.io.tmpdir=C:\fredhopper\bin\..\data\instances\deployment\tmp -Dderby.stream.error.file=C:\fredhopper\bin\..\data\instances\deployment\log\bizman.db.log -Djava.util.prefs.PreferencesFactory=com.fredhopper.util.prefs.XmlPreferencesFactory -Dhttp.keepAlive=false -DKETTLE_HOME=C:\fredhopper\bin\..\data\instances\deployment -DKETTLE_USER= -DKETTLE_PASSWORD= -DKETTLE_REPOSITORY= -DKETTLE_PLUGIN_BASE_FOLDERS=C:\fredhopper\bin\..\data\installations\DM\plugins,C:\fredhopper\bin\..\data\instances\deployment\plugins -Dcom.sun.management.jmxremote.port=7100 -Dcom.sun.management.jmxremote.authenticate=false -Dcom.sun.management.jmxremote.ssl=false -Xmx4000m -Xloggc:C:\fredhopper\bin\..\data\instances\deployment\log\kitchen.gc.log -cp C:\fredhopper\bin\..\data\installations\DM\lib\*;C:\fredhopper\bin\..\data\installations\DM\libext\*;C:\fredhopper\bin\..\data\installations\DM\libext\bigdata\*;C:\fredhopper\bin\..\data\installations\DM\libext\bigdata\hive\*;C:\fredhopper\bin\..\data\installations\DM\libext\bigdata\JDBC\*;C:\fredhopper\bin\..\data\installations\DM\libext\bigdata\pigConf\*;C:\fredhopper\bin\..\data\installations\DM\libext\feeds\*;C:\fredhopper\bin\..\data\installations\DM\libext\JDBC\*;C:\fredhopper\bin\..\data\installations\DM\libext\mondrian\*;C:\fredhopper\bin\..\data\installations\DM\libext\mondrian\config\*;C:\fredhopper\bin\..\data\installations\DM\libext\pentaho\*;C:\fredhopper\bin\..\data\installations\DM\libext\reporting\*;C:\fredhopper\bin\..\data\installations\DM\libext\salesforce\*;C:\fredhopper\bin\..\data\instances\deployment\lib\*; org.pentaho.di.kitchen.Kitchen -file C:\fredhopper\bin\..\data\instances\deployment\jobs\setup-cluster.kjb -level Basic -norep (VerboseStartupLogConfigurator.java:59)
            2017-05-31 12:08:06,731 INFO  Instance ExperienceOptimization created (Installation.java:211)
            2017-05-31 12:08:06,733 INFO  Instance ExperienceOptimization created in C:\fredhopper\bin\..\data\instances\ExperienceOptimization (DeploymentAgent.java:539)
            2017-05-31 12:08:06,747 INFO  Copied 603/-1 bytes (InputStreamSerializer.java:85)
            2017-05-31 12:08:06,797 INFO  Added role staging to instance ExperienceOptimization (Instance.java:232)
            2017-05-31 12:08:08,294 INFO  Invoking status on process kitchen of instance deployment (Process.java:102)
            2017-05-31 12:08:11,391 INFO  Instance ExperienceOptimizationLive created (Installation.java:211)
            2017-05-31 12:08:11,393 INFO  Instance ExperienceOptimizationLive created in C:\fredhopper\bin\..\data\instances\ExperienceOptimizationLive (DeploymentAgent.java:539)
            2017-05-31 12:08:11,398 INFO  Copied 500/-1 bytes (InputStreamSerializer.java:85)
            2017-05-31 12:08:11,418 INFO  Added role live to instance ExperienceOptimizationLive (Instance.java:232)
            2017-05-31 12:08:11,886 INFO  deployment:kitchen (Watchdog): process finished (ProcessWatchDog.java:24)
            2017-05-31 12:08:19,053 INFO  Invoking status on process kitchen of instance deployment (Process.java:102)
            2017-05-31 12:08:19,856 INFO  Copied 13827/13827 bytes (InputStreamSerializer.java:85)
            2017-05-31 12:13:38,434 INFO  Invoking status on process kitchen of instance deployment (Process.java:102)
            2017-05-31 12:13:39,177 INFO  Invoking start with {logLevel=basic, identifier=ExperienceOptimization, fileName=jobs\start-instance-with-variable.kjb} on process kitchen of instance deployment (Process.java:105)
            2017-05-31 12:13:39,192 INFO  Executing: C:\Program Files\Java\jre1.8.0_131\bin\java.exe -Dbase-dir=C:\fredhopper\bin\..\data\installations\DM -Ddata-dir=C:\fredhopper\bin\..\data\instances\deployment\data -Detc-dir=C:\fredhopper\bin\..\data\installations\DM\etc -Dconfig-dir=C:\fredhopper\bin\..\data\instances\deployment\config -Dlog-dir=C:\fredhopper\bin\..\data\instances\deployment\log -Dcustom-dir=C:\fredhopper\bin\..\data\instances\deployment\custom -Dfile.encoding=UTF-8 -Djava.io.tmpdir=C:\fredhopper\bin\..\data\instances\deployment\tmp -Dderby.stream.error.file=C:\fredhopper\bin\..\data\instances\deployment\log\bizman.db.log -Djava.util.prefs.PreferencesFactory=com.fredhopper.util.prefs.XmlPreferencesFactory -Dhttp.keepAlive=false -DKETTLE_HOME=C:\fredhopper\bin\..\data\instances\deployment -DKETTLE_USER= -DKETTLE_PASSWORD= -DKETTLE_REPOSITORY= -DKETTLE_PLUGIN_BASE_FOLDERS=C:\fredhopper\bin\..\data\installations\DM\plugins,C:\fredhopper\bin\..\data\instances\deployment\plugins -Didentifier=ExperienceOptimization -Dcom.sun.management.jmxremote.port=7100 -Dcom.sun.management.jmxremote.authenticate=false -Dcom.sun.management.jmxremote.ssl=false -Xmx4000m -Xloggc:C:\fredhopper\bin\..\data\instances\deployment\log\kitchen.gc.log -cp C:\fredhopper\bin\..\data\installations\DM\lib\*;C:\fredhopper\bin\..\data\installations\DM\libext\*;C:\fredhopper\bin\..\data\installations\DM\libext\bigdata\*;C:\fredhopper\bin\..\data\installations\DM\libext\bigdata\hive\*;C:\fredhopper\bin\..\data\installations\DM\libext\bigdata\JDBC\*;C:\fredhopper\bin\..\data\installations\DM\libext\bigdata\pigConf\*;C:\fredhopper\bin\..\data\installations\DM\libext\feeds\*;C:\fredhopper\bin\..\data\installations\DM\libext\JDBC\*;C:\fredhopper\bin\..\data\installations\DM\libext\mondrian\*;C:\fredhopper\bin\..\data\installations\DM\libext\mondrian\config\*;C:\fredhopper\bin\..\data\installations\DM\libext\pentaho\*;C:\fredhopper\bin\..\data\installations\DM\libext\reporting\*;C:\fredhopper\bin\..\data\installations\DM\libext\salesforce\*;C:\fredhopper\bin\..\data\instances\deployment\lib\*; org.pentaho.di.kitchen.Kitchen -file C:\fredhopper\bin\..\data\instances\deployment\jobs\start-instance-with-variable.kjb -level Basic -norep -param:identifier=ExperienceOptimization (VerboseStartupLogConfigurator.java:59)
            2017-05-31 12:13:44,639 INFO  Copied 475/-1 bytes (InputStreamSerializer.java:85)
            2017-05-31 12:13:44,656 INFO  Invoking status on process xmlloader of instance ExperienceOptimization (Process.java:102)
            2017-05-31 12:13:44,665 INFO  Invoking status on process searchindexer of instance ExperienceOptimization (Process.java:102)
            2017-05-31 12:13:44,669 INFO  Invoking status on process treebuilder of instance ExperienceOptimization (Process.java:102)
            2017-05-31 12:13:44,673 INFO  Invoking start with {} on process xmlloader of instance ExperienceOptimization (Process.java:105)
            2017-05-31 12:13:44,687 INFO  Executing: C:\Program Files\Java\jre1.8.0_131\bin\java.exe -Dapp-name=xmlloader -Dcom.sun.management.jmxremote.port=8103 -Dcom.sun.management.jmxremote.authenticate=false -Dcom.sun.management.jmxremote.ssl=false -Dlog4j.configuration=file:/C:/fredhopper/bin/../data/installations/FAS/etc/log4j-cmdline.xml -Dbase-dir=C:\fredhopper\bin\..\data\installations\FAS -Ddata-dir=C:\fredhopper\bin\..\data\instances\ExperienceOptimization\data -Detc-dir=C:\fredhopper\bin\..\data\installations\FAS\etc -Dconfig-dir=C:\fredhopper\bin\..\data\instances\ExperienceOptimization\config -Dlog-dir=C:\fredhopper\bin\..\data\instances\ExperienceOptimization\log -Dcustom-dir=C:\fredhopper\bin\..\data\instances\ExperienceOptimization\custom -Dfile.encoding=UTF-8 -Djava.io.tmpdir=C:\fredhopper\bin\..\data\instances\ExperienceOptimization\tmp -Dderby.stream.error.file=C:\fredhopper\bin\..\data\instances\ExperienceOptimization\log\bizman.db.log -Djava.util.prefs.PreferencesFactory=com.fredhopper.util.prefs.XmlPreferencesFactory -Dorg.apache.lucene.FSDirectory.class=org.apache.lucene.store.NIOFSDirectory -Ddrools.noSkipOnModifyCheck=true -DJEMonitor=true -Xmx400m -Xloggc:C:\fredhopper\bin\..\data\instances\ExperienceOptimization\log\xmlloader.gc.log -cp C:\fredhopper\bin\..\data\instances\ExperienceOptimization\custom\*;C:\fredhopper\bin\..\data\installations\FAS\lib\*; com.fredhopper.management.simple.RunHelper --class com.fredhopper.application.XmlLoaderApp --socket-file C:\fredhopper\bin\..\data\instances\ExperienceOptimization\tmp\xmlloader.socket -- (VerboseStartupLogConfigurator.java:59)
            2017-05-31 12:13:44,701 INFO  Invoking start with {} on process searchindexer of instance ExperienceOptimization (Process.java:105)
            2017-05-31 12:13:44,707 INFO  Executing: C:\Program Files\Java\jre1.8.0_131\bin\java.exe -Dapp-name=searchindexer -Dcom.sun.management.jmxremote.port=8104 -Dcom.sun.management.jmxremote.authenticate=false -Dcom.sun.management.jmxremote.ssl=false -Dlog4j.configuration=file:/C:/fredhopper/bin/../data/installations/FAS/etc/log4j-cmdline.xml -Dbase-dir=C:\fredhopper\bin\..\data\installations\FAS -Ddata-dir=C:\fredhopper\bin\..\data\instances\ExperienceOptimization\data -Detc-dir=C:\fredhopper\bin\..\data\installations\FAS\etc -Dconfig-dir=C:\fredhopper\bin\..\data\instances\ExperienceOptimization\config -Dlog-dir=C:\fredhopper\bin\..\data\instances\ExperienceOptimization\log -Dcustom-dir=C:\fredhopper\bin\..\data\instances\ExperienceOptimization\custom -Dfile.encoding=UTF-8 -Djava.io.tmpdir=C:\fredhopper\bin\..\data\instances\ExperienceOptimization\tmp -Dderby.stream.error.file=C:\fredhopper\bin\..\data\instances\ExperienceOptimization\log\bizman.db.log -Djava.util.prefs.PreferencesFactory=com.fredhopper.util.prefs.XmlPreferencesFactory -Dorg.apache.lucene.FSDirectory.class=org.apache.lucene.store.NIOFSDirectory -Ddrools.noSkipOnModifyCheck=true -DJEMonitor=true -Xmx900m -Xloggc:C:\fredhopper\bin\..\data\instances\ExperienceOptimization\log\searchindexer.gc.log -cp C:\fredhopper\bin\..\data\instances\ExperienceOptimization\custom\*;C:\fredhopper\bin\..\data\installations\FAS\lib\*; com.fredhopper.management.simple.RunHelper --class com.fredhopper.application.SearchIndexApp --socket-file C:\fredhopper\bin\..\data\instances\ExperienceOptimization\tmp\searchindexer.socket -- (VerboseStartupLogConfigurator.java:59)
            2017-05-31 12:13:44,728 INFO  Invoking start with {} on process treebuilder of instance ExperienceOptimization (Process.java:105)
            2017-05-31 12:13:46,714 INFO  Executing: C:\Program Files\Java\jre1.8.0_131\bin\java.exe -Dapp-name=treebuilder.catalog01 -Dcom.sun.management.jmxremote.port=8110 -Dcom.sun.management.jmxremote.authenticate=false -Dcom.sun.management.jmxremote.ssl=false -Dlog4j.configuration=file:/C:/fredhopper/bin/../data/installations/FAS/etc/log4j-cmdline.xml -Dbase-dir=C:\fredhopper\bin\..\data\installations\FAS -Ddata-dir=C:\fredhopper\bin\..\data\instances\ExperienceOptimization\data -Detc-dir=C:\fredhopper\bin\..\data\installations\FAS\etc -Dconfig-dir=C:\fredhopper\bin\..\data\instances\ExperienceOptimization\config -Dlog-dir=C:\fredhopper\bin\..\data\instances\ExperienceOptimization\log -Dcustom-dir=C:\fredhopper\bin\..\data\instances\ExperienceOptimization\custom -Dfile.encoding=UTF-8 -Djava.io.tmpdir=C:\fredhopper\bin\..\data\instances\ExperienceOptimization\tmp -Dderby.stream.error.file=C:\fredhopper\bin\..\data\instances\ExperienceOptimization\log\bizman.db.log -Djava.util.prefs.PreferencesFactory=com.fredhopper.util.prefs.XmlPreferencesFactory -Dorg.apache.lucene.FSDirectory.class=org.apache.lucene.store.NIOFSDirectory -Ddrools.noSkipOnModifyCheck=true -DJEMonitor=true -Xmx1200m -Xloggc:C:\fredhopper\bin\..\data\instances\ExperienceOptimization\log\treebuilder.catalog01.gc.log -cp C:\fredhopper\bin\..\data\instances\ExperienceOptimization\custom\*;C:\fredhopper\bin\..\data\installations\FAS\lib\*; com.fredhopper.management.simple.RunHelper --class com.fredhopper.application.TreeBuilder --socket-file C:\fredhopper\bin\..\data\instances\ExperienceOptimization\tmp\treebuilder.catalog01.socket -- -followlog catalog01 (VerboseStartupLogConfigurator.java:59)       
            2017-05-31 12:13:48,456 INFO  Invoking status on process qserver of instance ExperienceOptimization (Process.java:102)
            2017-05-31 12:13:51,071 INFO  Invoking status on process kitchen of instance deployment (Process.java:102)
            2017-05-31 12:28:59,955 INFO  Invoking status on process kitchen of instance deployment (Process.java:102)
            2017-05-31 12:29:00,717 INFO  Copied 15066/15066 bytes (InputStreamSerializer.java:85)

Finally the the Fredhopper admin http://localhost:8180/fredhopper/admin/ is not working.

Whereas when I tried with the default configuration as per Fredhopper learning center with demo index server it worked.

Can any one please help me with the Experience Optimzation configuration for SBL Web 8.5.

Update-1 Kitchen.log

            INFO  31-05 12:13:43,528 - Kitchen - Logging is at level : Basic logging
            INFO  31-05 12:13:43,530 - Kitchen - Start of run.
            INFO  31-05 12:13:43,577 - start-instance-with-variable - Start of job execution
            INFO  31-05 12:13:43,582 - start-instance-with-variable - Starting entry [Set directories]
            INFO  31-05 12:13:43,583 - start-instance-with-variable - Starting entry [Read Variable Topology]
            INFO  31-05 12:13:43,585 - Read Variable Topology - Loading transformation from XML file [../../instances/deployment//transformations/read-variable-topology.ktr]
            INFO  31-05 12:13:43,664 - read-variable-topology - Dispatching started for transformation [read-variable-topology]
            INFO  31-05 12:13:43,700 - Generate Rows - Finished processing (I=0, O=0, R=0, W=1, U=0, E=0)
            INFO  31-05 12:13:43,701 - Read Cluster topology - Opening file: C:\fredhopper\config\topology.txt
            INFO  31-05 12:13:43,706 - Read Cluster topology - Finished processing (I=2, O=0, R=0, W=2, U=1, E=0)
            INFO  31-05 12:13:43,739 - Set Variable - Optimization level not specified.  Using default of 9.
            INFO  31-05 12:13:43,824 - Set Variable - Finished processing (I=0, O=0, R=1, W=1, U=0, E=0)
            INFO  31-05 12:13:43,875 - Stream lookup - Finished processing (I=0, O=0, R=3, W=2, U=0, E=0)
            INFO  31-05 12:13:43,879 - Wait for all indexer to be ready - Finished processing (I=0, O=0, R=1, W=1, U=0, E=0)
            INFO  31-05 12:13:43,879 - Wait for all indexer to be ready 2 - Finished processing (I=0, O=0, R=1, W=1, U=0, E=0)
            INFO  31-05 12:13:44,039 - Get INDEXER INFO - Finished processing (I=0, O=0, R=2, W=1, U=0, E=0)
            INFO  31-05 12:13:44,042 - Copy rows to result - Finished processing (I=0, O=0, R=1, W=1, U=0, E=0)
            INFO  31-05 12:13:44,044 - start-instance-with-variable - Starting entry [Start single instance]
            INFO  31-05 12:13:44,195 - start-single-instance - Starting entry [Is live node]
            INFO  31-05 12:13:44,196 - start-single-instance - Starting entry [Set Variables for Staging]
            INFO  31-05 12:13:44,196 - Set Variables for Staging - Loading transformation from XML file [../../instances/deployment//transformations/cluster-definition-to-variable.ktr]
            INFO  31-05 12:13:44,205 - Set variables for one cluster node definition - Dispatching started for transformation [Set variables for one cluster node definition]
            INFO  31-05 12:13:44,209 - Read from result - Finished processing (I=0, O=0, R=1, W=1, U=0, E=0)
            INFO  31-05 12:13:44,210 - Calculate Replication port from instance number - Optimization level not specified.  Using default of 9.
            INFO  31-05 12:13:44,222 - Set Variables - Setting environment variables...
            INFO  31-05 12:13:44,222 - Set Variables - Set variable IDENTIFIER to value [ExperienceOptimization]
            INFO  31-05 12:13:44,222 - Set Variables - Set variable HOST to value [localhost]
            INFO  31-05 12:13:44,222 - Set Variables - Set variable PORT_SEGMENT to value [1]
            INFO  31-05 12:13:44,222 - Set Variables - Set variable REPLICATION_INSTANCE to value [-]
            INFO  31-05 12:13:44,223 - Set Variables - Set variable COMMENTS to value [Indexer and Preview environment for demo setup]
            INFO  31-05 12:13:44,223 - Set Variables - Set variable ROOT_PORT_REAL to value [7100]
            INFO  31-05 12:13:44,224 - Set Variables - Set variable ROOT_HOST to value []
            INFO  31-05 12:13:44,224 - Calculate Replication port from instance number - Finished processing (I=0, O=0, R=1, W=1, U=0, E=0)
            INFO  31-05 12:13:44,229 - Set Variables - Finished after 1 rows.
            INFO  31-05 12:13:44,229 - Set Variables - Finished processing (I=0, O=0, R=1, W=1, U=0, E=0)
            INFO  31-05 12:13:44,231 - start-single-instance - Starting entry [Remove previous search indices]
            INFO  31-05 12:13:44,233 - Remove previous search indices - Starting...
            INFO  31-05 12:13:44,524 - Remove previous search indices - File 'data/indices/search/indexing' was not found on the server and will not be deleted.
            INFO  31-05 12:13:44,524 - Remove previous search indices - Finished operation of Job Entry [Remove previous search indices] (result=[true])
            INFO  31-05 12:13:44,525 - start-single-instance - Starting entry [Start Indexers]
            INFO  31-05 12:13:44,527 - Start Indexers - Starting...
            INFO  31-05 12:13:44,644 - Start Indexers - Getting files from directory 'config' on instance 'ExperienceOptimization' succeeded.
            INFO  31-05 12:13:44,662 - Start Indexers - Getting status of process 'xmlloader' running on instance 'ExperienceOptimization' succeeded. Status is 'STOPPED'.
            INFO  31-05 12:13:44,666 - Start Indexers - Getting status of process 'searchindexer' running on instance 'ExperienceOptimization' succeeded. Status is 'STOPPED'.
            INFO  31-05 12:13:44,671 - Start Indexers - Getting status of process 'treebuilder' running on instance 'ExperienceOptimization' succeeded. Status is 'STOPPED'.
            INFO  31-05 12:13:44,693 - Start Indexers - Executing 'start' on the 'xmlloader' process of instance 'ExperienceOptimization' succeeded.
            INFO  31-05 12:13:44,715 - Start Indexers - Executing 'start' on the 'searchindexer' process of instance 'ExperienceOptimization' succeeded.
            INFO  31-05 12:13:46,749 - Start Indexers - Executing 'start' on the 'treebuilder' process of instance 'ExperienceOptimization' succeeded.
            INFO  31-05 12:13:46,819 - Start Indexers - Getting status of process 'xmlloader' running on instance 'ExperienceOptimization' succeeded. Status is 'RUNNING'.
            INFO  31-05 12:13:46,953 - Start Indexers - Getting status of process 'searchindexer' running on instance 'ExperienceOptimization' succeeded. Status is 'RUNNING'.
            INFO  31-05 12:13:46,958 - Start Indexers - Getting status of process 'treebuilder' running on instance 'ExperienceOptimization' succeeded. Status is 'RUNNING'.
            INFO  31-05 12:13:46,958 - Start Indexers - Finished operation of Job Entry [Start Indexers] (result=[true])
            INFO  31-05 12:13:46,959 - start-single-instance - Starting entry [Start Business Manager]
            INFO  31-05 12:13:46,963 - Start Business Manager - Starting...
            INFO  31-05 12:13:47,490 - Start Business Manager - Getting status of process 'qserver' running on instance 'ExperienceOptimization' succeeded. Status is 'STOPPED'.
            INFO  31-05 12:13:48,449 - Start Business Manager - Executing 'start' on the 'qserver' process of instance 'ExperienceOptimization' succeeded.
            INFO  31-05 12:13:48,458 - Start Business Manager - Getting status of process 'qserver' running on instance 'ExperienceOptimization' succeeded. Status is 'RUNNING'.
            INFO  31-05 12:13:48,486 - Start Business Manager - Getting instance number for instance 'ExperienceOptimization' succeeded.
            INFO  31-05 12:13:48,486 - Start Business Manager - Start checking qserver status on 'http://localhost:8183/status'. Operation timeout is 15 minutes...
            INFO  31-05 12:13:49,861 - Start Business Manager - Cannot open connection to qserver status application on http://localhost:8183/status. Keep trying...
            INFO  31-05 12:14:10,338 - Start Business Manager - Qserver status check returned response 503. Keep trying...
            INFO  31-05 12:14:25,346 - Start Business Manager - Qserver status check returned response 503. Keep trying...
            INFO  31-05 12:28:40,699 - Start Business Manager - Qserver status check returned response 503. Keep trying...
            ERROR 31-05 12:28:55,700 - Start Business Manager - Unable to complete execution, the qserver of instance 'ExperienceOptimization' is still unable to serve requests.
            INFO  31-05 12:28:55,700 - Start Business Manager - Finished operation of Job Entry [Start Business Manager] (result=[false])
            INFO  31-05 12:28:55,703 - start-single-instance - Finished job entry [Start Business Manager] (result=[false])
            INFO  31-05 12:28:55,703 - start-single-instance - Finished job entry [Start Indexers] (result=[false])
            INFO  31-05 12:28:55,703 - start-single-instance - Finished job entry [Remove previous search indices] (result=[false])
            INFO  31-05 12:28:55,703 - start-single-instance - Finished job entry [Set Variables for Staging] (result=[false])
            INFO  31-05 12:28:55,703 - start-single-instance - Finished job entry [Is live node] (result=[false])
            INFO  31-05 12:28:55,707 - start-instance-with-variable - Finished job entry [Start single instance] (result=[false])
            INFO  31-05 12:28:55,708 - start-instance-with-variable - Finished job entry [Read Variable Topology] (result=[false])
            INFO  31-05 12:28:55,708 - start-instance-with-variable - Finished job entry [Set directories] (result=[false])
            INFO  31-05 12:28:55,708 - start-instance-with-variable - Job execution finished
            INFO  31-05 12:28:55,709 - Kitchen - Finished!
            ERROR 31-05 12:28:55,709 - Kitchen - Finished with errors
            INFO  31-05 12:28:55,709 - Kitchen - Start=2017/05/31 12:13:43.531, Stop=2017/05/31 12:28:55.709
            INFO  31-05 12:28:55,709 - Kitchen - Processing ended after 15 minutes and 12 seconds (912 seconds total).

Kitchen.gc.log

        Java HotSpot(TM) 64-Bit Server VM (25.131-b11) for windows-amd64 JRE (1.8.0_131-b11), built on Mar 15 2017 01:23:53 by "java_re" with MS VC++ 10.0 (VS2010)
    Memory: 4k page, physical 31999600k(23986548k free), swap 40388208k(16603784k free)
    CommandLine flags: -XX:InitialHeapSize=511993600 -XX:+ManagementServer -XX:MaxHeapSize=4194304000 -XX:+PrintGC -XX:+PrintGCTimeStamps -XX:+UseCompressedClassPointers -XX:+UseCompressedOops -XX:-UseLargePagesIndividualAllocation -XX:+UseParallelGC 
    1.526: [GC (Allocation Failure)  125952K->7072K(481280K), 0.0102812 secs]
    2.513: [GC (Allocation Failure)  133024K->10117K(481280K), 0.0162525 secs]
    3.120: [GC (Allocation Failure)  136069K->7104K(481280K), 0.0132825 secs]
    3.636: [GC (Allocation Failure)  133056K->9510K(607232K), 0.0294576 secs]
    4.637: [GC (Allocation Failure)  261414K->12126K(607232K), 0.0115732 secs]
    10.272: [GC (Metadata GC Threshold)  113866K->13539K(850432K), 0.0580692 secs]
    10.330: [Full GC (Metadata GC Threshold)  13539K->12092K(731136K), 0.3051527 secs]

At the time of command running I was able to access the link Fredhopper/admin link, but with a message Please wait The Business Manager will be available when the indices are loaded. (This page will refresh in 10 seconds). And when I tried link fredhopper with Web 8 the triggers were not being loaded in Targeting section.

1

the stack trace implies that your Fredhopper process is running with insufficient privileges. However the Fredhopper version you're running is not supported by XO 8, as it only runs on 7.5.x (see documentation)

| improve this answer | |
  • This is exactly the issue: you cannot run Fredhopper 8.x with XO -- you have to use a 7.5.x version. – Peter Kjaer May 31 '17 at 8:30
  • I tried with version 7.5.1.3 , with the user having Administrator access , still I am facing issue while running the command bin\instance ExperienceOptimization . I am updating the logs in the main post. – Manas.p May 31 '17 at 12:32
0

As the demo index server works fine for you , just for testing purposes can you remove the below jar files once and run the bin\instance ExperienceOptimization command

configuration-management-rest-extension-1.1.jar
smarttarget_api_extension.jar

Once you are able to get it to work, then add the jar files again and run the bin\instance ExperienceOptimization command again

I have come across similar issue and got it to work in that way in the past, it was a one time error happened only for the first time after installation in my case

| improve this answer | |
  • I tried with this option also, but the issue is still there. – Manas.p May 31 '17 at 12:43
0

Ok, instead of using

"bin\instance ExperienceOptimization"

, try using

"bin\deployment-agent-client invoke-command ExperienceOptimization start"

| improve this answer | |

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