4

My environment is:

  • Windows 2012 R2
  • Java 8

Is a simple machine used for deployment and .NET presentation server.

I have the deployer-combined, discovery and content microservices configured and they start ok if I use the .\start.ps1 in PowerShell, but whe I install the microservices as Windows Services they don't start and the only error I obtain is the the System Event Log:

EventViewer System error

The SDL Web Content Service service terminated with the following service specific error: Incorrect function

I think is a problem with the Java virtual machine, but it seems to be ok. It's a JRE 1.8.0_131. Do you think a JDK is needed?

Have any clues or ideas of what to check or try?

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  • right click the any jar/dll and click on Property, do you see them in block state? – Raj Kumar Jul 26 '17 at 5:15
5

The error "incorrect function" is likely due to your Java installation being questionable (perhaps corrupted).

To verify to see if indeed this was caused by Java, do the below steps:

  1. Go to c:\windows\system32\LogFile\Apache
  2. There should be files with name starting as commons-daemon.yyyy-mm-dd.log, look up the latest log (or try to restart the service so it generates a new log message)
  3. Look in the log and see if you see some message like 'Failed creating java'
  4. If you see such a message, then that's it. Your java installation is corrupted somewhere. If so, uninstall all java jre/jdks from the system and re-install.
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  • I see the "Failed creating java" messages, and reinstalled the JRE, but the problem is still there. Not sure if it's the JVM, because the service can be started with ./start.ps1. But something related with the "procrun" which starts the jvm. Where can I see more information? any ideas? – Raúl Escudero Jul 26 '17 at 9:07
  • 1
    Finally found that the JVM were 32 bit, and is needed a 64 bit version of the JVM. – Raúl Escudero Jul 26 '17 at 9:20
  • @RaúlEscudero: Could you please post your comments in answer and accept it, so that it can use for other users – Velmurugan Jul 26 '17 at 15:46
4

Finally found that the JVM were 32 bit, and is needed a 64 bit version of the JVM.

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