4

My environment is:

  • Windows 2012 R2
  • Java 8

Is a simple machine used for deployment and .NET presentation server.

I have the deployer-combined, discovery and content microservices configured and they start ok if I use the .\start.ps1 in PowerShell, but whe I install the microservices as Windows Services they don't start and the only error I obtain is the the System Event Log:

EventViewer System error

The SDL Web Content Service service terminated with the following service specific error: Incorrect function

I think is a problem with the Java virtual machine, but it seems to be ok. It's a JRE 1.8.0_131. Do you think a JDK is needed?

Have any clues or ideas of what to check or try?

Improve this question
1
  • right click the any jar/dll and click on Property, do you see them in block state?
    – Raj Kumar
    Jul 26 '17 at 5:15
5

The error "incorrect function" is likely due to your Java installation being questionable (perhaps corrupted).

To verify to see if indeed this was caused by Java, do the below steps:

  1. Go to c:\windows\system32\LogFile\Apache
  2. There should be files with name starting as commons-daemon.yyyy-mm-dd.log, look up the latest log (or try to restart the service so it generates a new log message)
  3. Look in the log and see if you see some message like 'Failed creating java'
  4. If you see such a message, then that's it. Your java installation is corrupted somewhere. If so, uninstall all java jre/jdks from the system and re-install.
Improve this answer
3
  • I see the "Failed creating java" messages, and reinstalled the JRE, but the problem is still there. Not sure if it's the JVM, because the service can be started with ./start.ps1. But something related with the "procrun" which starts the jvm. Where can I see more information? any ideas?
    – Raúl Escudero
    Jul 26 '17 at 9:07
  • 1
    Finally found that the JVM were 32 bit, and is needed a 64 bit version of the JVM.
    – Raúl Escudero
    Jul 26 '17 at 9:20
  • @RaúlEscudero: Could you please post your comments in answer and accept it, so that it can use for other users
    – Velmurugan
    Jul 26 '17 at 15:46
4

Finally found that the JVM were 32 bit, and is needed a 64 bit version of the JVM.

Improve this answer

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.