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Publishing is failing at Deploying stage. In the CMS, the error message says: Phase: Deployment processing phase failel.null.Fatal error - unable to load storageManagerFactory.

Checked the cm server for logs - in cd_core_logs , I could see the below error logged :

Updated it with the correct ones

ERROR HTTPSTransportConnector - Unable to execute File retrieval on destination: http://servername:81/HTTPUpload.aspx org.apache.http.conn.HttpHostConnectException: Connection to http://servername:81 refused at org.apache.http.impl.conn.DefaultClientConnectionOperator.openConnection(DefaultClientConnectionOperator.java:158) ~[httpclient.jar:4.1.3] at org.apache.http.impl.conn.AbstractPoolEntry.open(AbstractPoolEntry.java:150) ~[httpclient.jar:4.1.3] at org.apache.http.impl.conn.AbstractPooledConnAdapter.open(AbstractPooledConnAdapter.java:121) ~[httpclient.jar:4.1.3] at org.apache.http.impl.client.DefaultRequestDirector.tryConnect(DefaultRequestDirector.java:575) ~[httpclient.jar:4.1.3] at org.apache.http.impl.client.DefaultRequestDirector.execute(DefaultRequestDirector.java:425) ~[httpclient.jar:4.1.3] at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:820) ~[httpclient.jar:4.1.3] at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:754) ~[httpclient.jar:4.1.3] at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:732) ~[httpclient.jar:4.1.3] at com.tridion.transport.connection.connectors.HTTPSTransportConnector.retrieveFileIfPresent(HTTPSTransportConnector.java:247) ~[cd_transport.jar:na] at com.tridion.transport.connection.connectors.TransportPoolConnector.retrieveFileIfPresent(TransportPoolConnector.java:80) [cd_transport.jar:na] at com.tridion.transport.workers.EndpointMetaWorker.getMetadata(EndpointMetaWorker.java:54) [cd_transport.jar:na] at com.tridion.transport.DestinationController.run(DestinationController.java:217) [cd_transport.jar:na] at java.lang.Thread.run(Unknown Source) [na:1.7.0_79] Caused by: java.net.ConnectException: Connection refused: connect at java.net.DualStackPlainSocketImpl.waitForConnect(Native Method) ~[na:1.7.0_79] at java.net.DualStackPlainSocketImpl.socketConnect(Unknown Source) ~[na:1.7.0_79] at java.net.AbstractPlainSocketImpl.doConnect(Unknown Source) ~[na:1.7.0_79] at java.net.AbstractPlainSocketImpl.connectToAddress(Unknown Source) ~[na:1.7.0_79] at java.net.AbstractPlainSocketImpl.connect(Unknown Source) ~[na:1.7.0_79] at java.net.PlainSocketImpl.connect(Unknown Source) ~[na:1.7.0_79] at java.net.SocksSocketImpl.connect(Unknown Source) ~[na:1.7.0_79] at java.net.Socket.connect(Unknown Source) ~[na:1.7.0_79] at org.apache.http.conn.scheme.PlainSocketFactory.connectSocket(PlainSocketFactory.java:123) ~[httpclient.jar:4.1.3] at org.apache.http.impl.conn.DefaultClientConnectionOperator.openConnection(DefaultClientConnectionOperator.java:148) ~[httpclient.jar:4.1.3] ... 12 common frames omitted

Tridion version - 2013 Sp1 Protocal used - https

I am not able to identify which access is being denied , because no config changes have been done. Please suggest.

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  • Could you edit your question and provide a bit more detail about your setup/configuration and share what version of Tridion/SDL Web you are using? Looking at the error it seems you are using FTP transport and the FTP server is simply denying access so that sounds like the credentials used in the Publication Target Destination are incorrect (or perhaps expired).
    – Bart Koopman
    Aug 10, 2017 at 11:18
  • Have you checked the connectivity between the publisher and the deployer? Does the url servername:81/HTTPUpload.aspx returns the expected response?
    – Raúl Escudero
    Aug 10, 2017 at 12:07
  • Please self answer the question as suggested here tridion.stackexchange.com/help/self-answer, that way the question can be considered "closed" once you accepted the answer, and it will contain useful information for people who might encounter the same.
    – Bart Koopman
    Apr 24, 2018 at 13:41

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Just wanted to update , the issue was resolved by clearing the Transaction folder in Tridion Home directory .Due to continuous publishing , the transaction folder was not cleared in enough time and hence the issue occured.

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