We are in the middle of an upgrade from the web 8.5 in-process api to the web 8.5 restful api. Our webapp has jsp pages which are published out of SDL Web 8.5 and some jsp pages which are not. Most of these pages pull DCPs from the broker. We have run into an issue after performing the upgrade where we get the following exception when we attempt to access some of the pages:
[5/25/18 8:20:01:495 CDT] 000000c9 ServletWrappe E com.ibm.ws.webcontainer.servlet.ServletWrapper service SRVE0014E: Uncaught service() exception root cause /resources/aPath/aPathSegment/aPageName.jsp: com.ibm.websphere.servlet.error.ServletErrorReport: java.lang.NoClassDefFoundError: com/tridion/web/jsp/tag/ComponentPresentationHandler at org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.java:732) at com.ibm._jsp._aPageName._jspService(_aPageName.java:831) at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:99) at javax.servlet.http.HttpServlet.service(HttpServlet.java:790) at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1235) at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:779) at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:478) at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:178) at com.ibm.wsspi.webcontainer.servlet.GenericServletWrapper.handleRequest(GenericServletWrapper.java:122) at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrapper.handleRequest(AbstractJSPExtensionServletWrapper.java:220) at com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarget(WebAppFilterChain.java:143) at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:96) at com.multibrand.security.SecurityFilter.doFilter(SecurityFilter.java:33) at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:197) at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:90) at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:969) at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1109) at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:4150) at com.ibm.ws.webcontainer.webapp.WebAppImpl.handleRequest(WebAppImpl.java:2208) at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:304) at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:1030) at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1817) at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:382) at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:465) at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:532) at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:318) at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.ready(HttpInboundLink.java:289) at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.sendToDiscriminators(NewConnectionInitialReadCallback.java:214) at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.complete(NewConnectionInitialReadCallback.java:113) at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:175) at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217) at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161) at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138) at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204) at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775) at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905) at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1909) Caused by: java.lang.NoClassDefFoundError: com/tridion/web/jsp/tag/ComponentPresentationHandler at com.ibm._jsp._APageName._jspx_meth_tridion_ComponentPresentation_0(_APageName.java:3251) at com.ibm._jsp._APageName._jspService(_APageName.java:707) ... 35 more
When we first found this issue it was occurring on all of the pages which were pulling content using the new restful api, but then we found out that simply publishing the CMS managed pages fixed the issue on those pages. However, after publishing every page and component, the issue still persists on almost all of the jsp pages which are not managed in the CMS.
Things we have checked:
- Our cd_tags.tld file has been upgraded to point to "com.sdl.web.content.tags.ComponentPresentationHandler" correctly.
- The jsp pages where the exception is being thrown is including the correct tag library as:
- We checked the source code of our java webapp, and we do not have the text "ComponentPresentationHandler" anywhere except in the cd_tags.tld file.
What could else might cause such an issue?
