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I am trying to unpublish the publication in Tridion docs 2013 SP2. The publication status is Released or Draft. When I try unpublish the publication it shows below Error

enter image description here

After this Error the Status changes to Unpublish Pending. If I try to cancel the process, It shows me -

FISHUNPUBLISHEVENTID The FieldValue "FISHUNPUBLISHEVENTID" cannot be returned, because it is not initialized.

I tried to check the logs which looks like -

11:24:29.6064 Warn 12 00024 a:UC:Admin /ISHCM/EventMonitor/Main/DetailsViaEventId?eventId=&detailsTitle=Sensation+Beats+Audio-v1-DynamicDelivery-en Trisoft.Utilities.ServiceReferences.Helpers.ServicePointManagerHelper.OptimizeServicePointManagerDefaultConnectionLimit asp.net detected. Bypassing []
11:24:29.6230 Error 12 00024 a:UC:Admin /ISHCM/EventMonitor/Main/DetailsViaEventId?eventId=&detailsTitle=Sensation+Beats+Audio-v1-DynamicDelivery-en Trisoft.InfoShare.EventMonitor.Services.EventMonitorService.GetProgressItem []
System.ArgumentException: Invalid event id. at Trisoft.InfoShare.Client.Remote.Asmx.EventMonitorService25.GetProgressId(String eventId) at Trisoft.InfoShare.Client.Remote.EventMonitorService.Trisoft.InfoShare.Client.Services.IEventMonitorService.GetProgressId(String eventId) at Trisoft.InfoShare.EventMonitor.Services.EventMonitorService.GetProgressItem(String eventId, IList'1 requestedFields) MainController.GetProgressItem => EventMonitorService.Trisoft.InfoShare.EventMonitor.Services.IEventMonitorService.GetProgressItem => EventMonitorService.GetProgressItem 11:24:29.6230 Error 12 00024 a:UC:Admin /ISHCM/EventMonitor/Main/DetailsViaEventId?eventId=&detailsTitle=Sensation+Beats+Audio-v1-DynamicDelivery-en Trisoft.InfoShare.EventMonitor.Services.EventMonitorService.GetProgressItem (eventId=[],requestedFields=[null]) []
11:24:29.6230 Error 12 00024 a:UC:Admin /ISHCM/EventMonitor/Main/DetailsViaEventId?eventId=&detailsTitle=Sensation+Beats+Audio-v1-DynamicDelivery-en Trisoft.InfoShare.Web.FilterAttributes.TrisoftHandleErrorAndLogAttribute.OnException []
System.ArgumentException: Invalid event id. at Trisoft.InfoShare.Client.Remote.Asmx.EventMonitorService25.GetProgressId(String eventId) at Trisoft.InfoShare.Client.Remote.EventMonitorService.Trisoft.InfoShare.Client.Services.IEventMonitorService.GetProgressId(String eventId) at Trisoft.InfoShare.EventMonitor.Services.EventMonitorService.GetProgressItem(String eventId, IList'1 requestedFields) at Trisoft.InfoShare.EventMonitor.Services.EventMonitorService.Trisoft.InfoShare.EventMonitor.Services.IEventMonitorService.GetProgressItem(String eventId, IList'1 requestedFields) at Trisoft.InfoShare.Web.Areas.EventMonitor.Controllers.MainController.GetProgressItem(String eventId, ActionResult& actionResult) at Trisoft.InfoShare.Web.Areas.EventMonitor.Controllers.MainController.DetailsViaEventId(String eventId, String detailsTitle) at lambda_method(Closure , ControllerBase , Object[] ) at System.Web.Mvc.ActionMethodDispatcher.Execute(ControllerBase controller, Object[] parameters) at System.Web.Mvc.ReflectedActionDescriptor.Execute(ControllerContext controllerContext, IDictionary'2 parameters) at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethod(ControllerContext controllerContext, ActionDescriptor actionDescriptor, IDictionary'2 parameters) at System.Web.Mvc.Async.AsyncControllerActionInvoker.b__39(IAsyncResult asyncResult, ActionInvocation innerInvokeState) at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncResult'2.CallEndDelegate(IAsyncResult asyncResult) at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncResultBase'1.End() at System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethod(IAsyncResult asyncResult) at System.Web.Mvc.Async.AsyncControllerActionInvoker.AsyncInvocationWithFilters.b__3d() at System.Web.Mvc.Async.AsyncControllerActionInvoker.AsyncInvocationWithFilters.<>c__DisplayClass46.b__3f() at System.Web.Mvc.Async.AsyncControllerActionInvoker.AsyncInvocationWithFilters.<>c__DisplayClass46.b__3f() at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass33.b__32(IAsyncResult asyncResult) at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncResult'1.CallEndDelegate(IAsyncResult asyncResult) at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncResultBase'1.End() at System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethodWithFilters(IAsyncResult asyncResult) at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass21.<>c__DisplayClass2b.b__1c() at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass21.b__1e(IAsyncResult asyncResult) <>c__DisplayClass21.b__1e => ControllerActionInvoker.InvokeExceptionFilters => TrisoftHandleErrorAndLogAttribute.OnException 11:24:29.6230 Error 12 00024 a:UC:Admin /ISHCM/EventMonitor/Main/DetailsViaEventId?eventId=&detailsTitle=Sensation+Beats+Audio-v1-DynamicDelivery-en Trisoft.InfoShare.Web.FilterAttributes.TrisoftHandleErrorAndLogAttribute.OnException (controller=[Main],action=[DetailsViaEventId]) []
11:24:29.9629 Info 10 00000 na:: Trisoft.Web.HttpApplication.Dispose Disposing web application. []
11:24:29.9629 Info 10 00000 na:: Trisoft.Utilities.Common.Modules.RemoveVersionHttpResponseHeaderModule.Dispose Trisoft.Utilities.Common.Modules.RemoveVersionHttpResponseHeaderModule (with hashcode 40644060) is disposed. []
11:24:30.5274 Info 11 00000 na:: Trisoft.Utilities.Logging.Helpers.RequestIDHelper.Set (requestID=[25]) []
11:24:30.5274 Info 13 00000 na:: Trisoft.Utilities.Logging.Helpers.RequestIDHelper.Set (requestID=[26]) []
11:24:30.5283 Info 12 00000 na:: Trisoft.Utilities.Common.Modules.RemoveVersionHttpResponseHeaderModule.Init

It looks I am missing some configuration somewhere.

0

OOTB SDL Tridion Docs 13 SP2 - Installation this configuration should be configured by default.

In case if you did not receive a fully prepared database dump-backup file or upgrading from the previous version it needs to be done. otherwise, this is done and configured.

The SDL documentation indeed! it's mentioned this needs to be done part of Post-installation tasks -Completing the Administrator setup

  • Thank you Velmurugan for adding your comments here and make me aware. I was working on a preinstalled instance and I was not familiar with that. – Manish Mehmood Jul 25 at 6:39
4

It was due to unpublish plugin was missing from XML Write Plug-in Settings xml. I have added below information tags in this file in the Tridion Docs CMS.

    <plugin name="ISHRAISEDITADELIVERYUNPUBLISHEVENT" handler="RaiseUnpublishEvent" ishcondition="ISHLevel='lng' and ISHOutputFormat.FDITAOTTRANSTYPE='ishditadelivery' and CurrentAction='SetMetadata'">
      <description>Starts a background task when the 'FISHPUBSTATUS' field is changed to 'Unpublish pending'</description>
      <workingset>
        <ishfields>
          <ishfield name="FISHPUBSTATUS" level="lng" />
          <ishfield name="FISHPUBISDEPLOYED" level="lng" />
          <ishfield name="FISHUNPUBLISHEVENTID" level="lng" />
        </ishfields>
      </workingset>
      <initialize>
        <parameters>
          <parameter name="EventTypeConfiguration">
            <configuration>
              <eventtype>DITADELIVERYUNPUBLISH</eventtype>
            </configuration>
          </parameter>
        </parameters>
      </initialize>
    </plugin>

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