We have a DXA 1.7 application, the site works fine most of the time, but sometimes the page load takes almost 5 minutes and during that time I get the below exception in event viewer log.

"The process cannot access the file 'BinaryData\100011\Images\test-image.jpg' because it is being used by another process."

Please suggest what could be the issue here or direction to troubleshoot the issue.

  • seems like it's concurrency problems with Binary Module, you may have to fix BinaryModule to implement a file lock mutex mechanism, not sure it's fixed in DXA framework DXA 1.7, it's already Retired, think of upgrading to latest version. – Velmurugan Oct 9 at 18:19
  • You don’t have something else scanning the images do you (such as a virus checker), just something I’ve seen before. – Dylan .. Mark Saunders 23 hours ago

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