We are having problems in one of our environments related with CIS performance. In DEV, the time consumed to retrieve a page is 1 second. But in UAT, the same page expends 60 seconds.

Is there any log in CIS Services (Content and Model) that shows where the time is expended?


  • How are you accessing CIS services, through application/CIL or directly? Is debug enabled for CIS services in UAT? (in logback.xml) – Shahid Eqamuddin Oct 25 '19 at 19:08
  • We are using postman to access directly to CIS services: server:8089/PageModel/tcm/41/en/index2.html?includes=INCLUDE – Guskermitt Oct 28 '19 at 6:38
  • Today is working better. 2 seconds. One thing that I see is: - Content service: 200ms. same page thru Model Service: 2 seconds. It seems that model service is doing some stuff that add 1.8 seconds to the total time. – Guskermitt Oct 28 '19 at 7:09

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