2

We are using SDL web 8.5 with Legacy Architecture (File system) , no microservices , old publishing architecture (httpupload) . Publisher and Tridion is on same server. From last few days we observed that our "SDL Web Content manager Pubisher" stopped 4-5 times, then each time i had to restart this manually. I tried to open the log file (TcmPublisher.log) but could not because the file size is 2GB (no way to add rolling as Limit the Size of Publisher Logs File) . is there a way to debug this failures ? or what can be the possible reasons for this?

We have SDL Monitoring Service installed and in running state, i see Publisher configured in heart beat monitoring in cd_moniotr.config file. logging for monitoring service is also in place in cd_monitor config file but i do not see any logs generated there.(might be state change of the service is an "Info", and we are writing only "Errors")

I can see there are recovery options in this windows service properties, but still it does not restart the service.

enter image description here

Improve this question
5
  • Please add more detail. What is content manager version? Are you using topology manager or legacy publishing? Is this a scaled out solution? Publisher service will stop if topology is unreachable.
    – Chris Mills
    Jan 8, 2020 at 7:57
  • Was there CPU SPIKE in those few days. ? do you have any error logged in the event viewer.
    – Hem Kant
    Jan 8, 2020 at 15:06
  • I will check cpu spike tomorrow, but nothing is logged in event viewer. Thanks
    – Neelesh Raghuvanshi
    Jan 8, 2020 at 18:16
  • The errors should also be available in the Tridion Event Log. Perhaps you could take a look there and update your question with any details you find?
    – Peter Kjaer
    Jan 17, 2020 at 10:10
  • Could be publisher logs enabled DEBUG logger mode that could be the reason log file 2GB? Go to SDL Console to double-check publisher debug is enabled true or false?
    – Velmurugan ♦
    Jan 23, 2020 at 8:06

0

Reset to default

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge that you have read and understand our privacy policy and code of conduct.

Browse other questions tagged or ask your own question.