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We are using SDL web 8.5 with Legacy Architecture (File system) , no microservices , old publishing architecture (httpupload) . Publisher and Tridion is on same server. From last few days we observed that our "SDL Web Content manager Pubisher" stopped 4-5 times, then each time i had to restart this manually. I tried to open the log file (TcmPublisher.log) but could not because the file size is 2GB (no way to add rolling as Limit the Size of Publisher Logs File) . is there a way to debug this failures ? or what can be the possible reasons for this?

We have SDL Monitoring Service installed and in running state, i see Publisher configured in heart beat monitoring in cd_moniotr.config file. logging for monitoring service is also in place in cd_monitor config file but i do not see any logs generated there.(might be state change of the service is an "Info", and we are writing only "Errors")

I can see there are recovery options in this windows service properties, but still it does not restart the service.

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  • Please add more detail. What is content manager version? Are you using topology manager or legacy publishing? Is this a scaled out solution? Publisher service will stop if topology is unreachable. – Chris Mills Jan 8 at 7:57
  • Was there CPU SPIKE in those few days. ? do you have any error logged in the event viewer. – Hem Kant Jan 8 at 15:06
  • I will check cpu spike tomorrow, but nothing is logged in event viewer. Thanks – Neelesh Raghuvanshi Jan 8 at 18:16
  • The errors should also be available in the Tridion Event Log. Perhaps you could take a look there and update your question with any details you find? – Peter Kjaer Jan 17 at 10:10
  • Could be publisher logs enabled DEBUG logger mode that could be the reason log file 2GB? Go to SDL Console to double-check publisher debug is enabled true or false? – Velmurugan Jan 23 at 8:06

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