0

We have developed website using Tridion Sites 9.5 and Dyndle. Suddenly the website is throwing 404 error and below is the error printed in the DD4T log file.

>>GetContentByUrl(/system/redirect-links.html/index.html)
DEBUG 2023-05-23 14:24:30,189 9408593ms Performance            Debug              - GetContentByUrl: about to create query
DEBUG 2023-05-23 14:24:30,189 9408593ms Performance            Debug              - GetContentByUrl: created query
DEBUG 2023-05-23 14:24:30,189 9408593ms Performance            Debug              - GetContentByUrl: added criteria to query
DEBUG 2023-05-23 14:24:30,205 9408608ms Performance            Debug              - GetContentByUrl: about to execute query
DEBUG 2023-05-23 14:24:44,714 9423117ms Performance            Debug              - GetContentByUrl: executed query
DEBUG 2023-05-23 14:24:44,714 9423117ms Performance            Debug              - <<GetContentByUrl(/system/redirect-links.html/index.html)
DEBUG 2023-05-23 14:24:44,730 9423133ms Performance            Debug              - finished loading page content from provider with url /system/redirect-links.html/index.html, has value: False
DEBUG 2023-05-23 14:24:44,730 9423133ms Performance            Debug              - <<TryFindPage (/system/redirect-links.html/index.html
ERROR 2023-05-23 14:24:44,730 9423133ms DefaultLogger          GetDefinitions     - Redirects page is not published. Url : /system/redirect-links.html

The redirect page is already published.

enter image description here

1
  • @Quirijn need your help May 25, 2023 at 5:44

1 Answer 1

1

The content service was not responding it was healthy but when querying any data it was not responding so we restarted the service and it fixed the issue

1
  • If restarting solved it… the issue probably will come back. I’d recommend having a test that validates the service is responding and triggering an alert whenever it doesn’t. I wouldn’t go as far as automatically restarting the service until you’re comfortable with your tests…
    – Nuno Linhares
    Jun 1, 2023 at 14:06

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.