How do we set "Hide organizational items if no access to content" in the MMC Snap-in?

I couldn't get the setting to work when doing the following:

  1. Specific group does not have read to folder “System” (and no parent groups have read).
  2. In Tridion MMC Snap-in, set Hide organizational items if no access to content from “0” to “1.” Closed the Snap-in and saved changes.
  3. Restarted SDL Tridion in IIS and shut down/started SDL Tridion Content Manager in COM+.
  4. Refreshed browser as user of the above group (and tried clearing cache).
  5. Navigated to the containing folder

Answer: Thanks to Senior developer Likhan for explaining I also needed to restart Tridion Content Manager Service Host. Details posted below.


The Content Manager Explorer, starting with SDL Tridion 2013, uses the Core Service for all of its functionality, including authorization.

Restarting Tridion Content Manager Service Host on the CMS made the setting work so that the next client browser refresh showed a limited set of folders.

  • 1
    As of 2011 I've always made it a good practice to whenever I restarted the COM+ application, also to restart the Service Host. Depending on what you are doing, you might also want to restart the Publisher. After restarting those tree you will have successfully cleared the system in most cases. Jul 29 '13 at 8:53
  • 1
    Good idea, I added the script Dominic mentions to make sure I get all of them. Maybe overkill in a production environment, but works for development.
    – Alvin Reyes
    Aug 2 '13 at 19:10

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