We were doing some content entry and suddenly we see that one of component gave errors in saving. Now, the component is showing as locked in the CME. If we now try to do Open or CheckIn or Undo Checkout the component, we get errors as shown below:
What I have already tried so far:
- Tried check in, undo checkout, re-open but all ends up with error; also the Rollback option is being shown as "disabled"
- No Error or Warning is there in the Event Logs
- If we open any other component (even based on the same schema), it is opening without any issue. Other operations like Saving, check out, check in etc. are also working fine
- This erroneous component was opening correctly few days ago
- There does exists a Event DLL but have verified that neither it has got changed in recent time, nor there is any suspicious text that may cause such issue
- Could not check anything in CM DB as do not have access to it
Did anyone faced similar issue before and can suggest any thing else that can be checked for the root cause