I am using SDL Tridion 2013 and while saving Multimedia component I am getting the following error:

The timeout period elapsed prior to completion of the operation or the server is not responding.

A database error occurred while executing Stored Procedure "EDA_ITEMS_UPDATEBINARYCONTENT".EDA_ITEMS_UPDATEBINARYCONTENT

Can anyone please help me to fix this issue?

2 Answers 2


This is normally a database maintenance issue.

The most important thing is to ensure that the sp_updatestats stored procedure is being run regularly (I have seen this being done 6 times per day on high volume systems).

There is an excellent SDL Tridion World article by Julian on Maintaining SDL Tridion Databases too.


Unless, the multimedia that you are trying to upload is huge in size, You may want to check on the health of your DB.

You may want to refer these questions:

Timeout in the TridionUploadAssembly

Content Porter generating SQL connection error

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