I am installing Tridion 2013 SP1 in Microsoft Windows Server 2012 R2 64-bit, followed all the steps mentioned in the install manual for the section

Installing the Content Deployer (HTTP or HTTPS) as a .NET Web application

Browsing the HTTPUpload.aspx file from my web application which is under Tridion installation root category throwing the following error.

Unable to load DLL 'xmogrt': The specified module could not be found. (Exception from HRESULT: 0x8007007E)

Error screenshot is attached.

Below are the list of dlls present in my application bin folder

  • netrtsn.dll
  • Tridion.ContentDelivery.AmbientData.dll
  • Tridion.ContentDelivery.Configuration.dll
  • Tridion.ContentDelivery.dll
  • Tridion.ContentDelivery.Interop.dll
  • xmogrt.dll

List of config files present in my application bin/config folder

  • cd_deployer_conf.xml
  • cd_storage_conf.xml
  • logback.xml
  • cd_licenses.xml

Point me where I am making a mistake.


  • 3
    Flagging this as a duplicate of tridion.stackexchange.com/q/4003/129 Feb 27, 2014 at 8:46
  • @Dominic I believe that answer was not accepted and no concrete solution is suggested. Feb 27, 2014 at 14:54
  • @P.Muralikrishna is it resolved, please share the resolution
    – Raj Kumar
    Mar 4, 2014 at 11:24
  • My bad forgot to install Microsoft Visual C++ 2010 Redistributable SP1, which is required to run java on windows. Thanks every one for your inputs. Mar 5, 2014 at 5:46

4 Answers 4


Apart from @user978511 answer, mentioned error can cause due to not having enough permissions on the bin folder.

Unable to load DLL 'xmogrt': The specified module could not be found. (Exception from HRESULT: 0x8007007E)

Verify AppPool Network Identity user has access rights on the bin folder and Install Microsoft Visual C++ 2010 Redistributable SP1.

  • Network Identity user has access rights on the bin folder, still the same error... Feb 27, 2014 at 11:16
  • @P.Muralikrishna: What are the rights given on it. Feb 27, 2014 at 17:18
  • Full control has been given on the bin folder to NETWORK Identity user Feb 27, 2014 at 21:31
  • Thanks for the input, along with AppPool access on bin folder, installing Microsoft Visual C++ 2010 Redistributable SP1 solved my problem. Mar 5, 2014 at 5:50

As far as I remember this dll should be available trough PATH environment variable. You can put it in the one of the folders which are listed in your PATH, or add bin folder to PATH

After you've done it, you can verify it by typing where xmogrt.dll in the command prompt. It should print you path to dll. Keep in mind that you will have to restart your IIS for the change to be applied.

You should also check that this dll is not Blocked, like this: enter image description here

  • I have set the path of my bin folder as mentioned above, no luck... Feb 27, 2014 at 11:15
  • One more observation: I am unable to start Tridion Content Deployer Service, ERROR: "Service on local computer started and stopped. Some services stop automatically if they are not in use by other services or programs" Feb 27, 2014 at 11:37
  • Check event log and ask it as a separate question Feb 27, 2014 at 11:59
  • If you are running the deployer in IIS, the PATH variable is totally not needed. In fact, it may work counter productive. You can check the Content Delivery Windows event log to see which path the deployer is actually trying to access to load the Tridion DLLs.
    – Raimond
    Feb 28, 2014 at 7:57

in addition to whatever experts have mentioned above.

Please Make sure all Dlls & JAR files are 64 bit.

  • Every DLL I am using is 64 bit cross checked again... Feb 27, 2014 at 11:17
  • Its about all DLL and JARs, also is Java version(major.minor) compatible and 64 bit?
    – Raj Kumar
    Feb 27, 2014 at 15:41
  • I am following the Tridion installation manual and copied all the DLLs, JARs including Java version(1.7) as specified Feb 27, 2014 at 21:29

Delete the xmogrt dll from your place, re-copy it from the Tridion Installation CD as per the Installation Manual, paste it again. Recycle your app pool and try again

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