I'm going through the installation guide to upgrade an old version of smarttarget to 2014 and i'm stuck at step 10. on this page : http://sdllivecontent.sdl.com/LiveContent/content/en-US/SmartTarget%20full%20documentation-v1/GUID-D6FBA58F-BA63-4A73-BF81-3595EE47752E (log in required)

To quote the steps:

Import the instance configuration: On Windows, run the following command: bin\capture-import /SmartTarget_upgrade.zip

My indexer is called 'SmartTarget' and my back up zip is called 'st.zip'

So I'm running:

capture-import SmartTarget D:/temp_st/st.zip

and I receive the error 'The system cannot find the specified path'

I've tried every combination I can think of, such as:

  • Adding quotes to the file name
  • Using '-'as my indexer name
  • Removing the underscore from my path
  • Ensuring 'Everyone' has access to the folder / file

Has anyone any idea what I could be doing wrong?


  • 1) Could you try compressing this file(i assume its zipped by you) with other tool(winzip), sometime compression methods are not supported. 2) another try could be using another slash d:\temp_st\st.zip
    – Raj Kumar
    Jul 12, 2014 at 19:30
  • Are you running this inside the bin folder?
    – Neil
    Jul 12, 2014 at 19:38
  • yeah i'm running from the bin folder @Neil - thanks
    – johnwinter
    Jul 12, 2014 at 19:41
  • @RajKumar yeah i've tried that too - no such luck!
    – johnwinter
    Jul 12, 2014 at 21:46

1 Answer 1


The capture-import command (and pretty much all other commands!) should be run from the fredhopper installation directory, not from the bin directory.


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