Can we add new column in any table of Audience manager database and also need to add more tables in Audience manager database,

We need to add few more contacts from some custom form and for that we need to extend columns and tables in Audience manager database, these new users later in future also will be going to used as the subscribed users so that they can get the newsletter from CMS outbound mailing subsciption.

So extending AM database is the right approach or do we need to create seprate database for those new contacts.

1 Answer 1


The "Custom Contact Extended Details" table is designed to be extended by the implementation team, and this is the suggested method to add your own fields to contacts.

The Documentation (login required) covers this in quite some extensive detail.

In a nutshell you need to:

  • Create the fields you need in the databases (need both CM and CD tables to be changed with exactly the same fields)
  • Configure the Content Manager to "understand" these new fields by defining them in OutboundEmail.xml
  • and also sync b/w CMS's AM DB and CD's AM DB- will happen without any hurdle in case of updated fields
    – Nash
    Jul 23, 2014 at 12:09
  • As long as the fields match, sync will not be a problem.
    – Nuno Linhares
    Jul 23, 2014 at 12:31
  • 2
    This is also the only database changes you are allowed to do. Don't add new columns or tables into the database. If you cannot get by using the Extended Details, you'd need to store your data elsewhere. Jul 23, 2014 at 13:36
  • @Peter : Our requirement here is to add login details of user into database so that those users could also get the newsletter from Outbound mail, hence for that we might need to add few more columns for storing addition inof of users and also need to add new table for additin some additional info for roles.
    – Nash
    Jul 24, 2014 at 4:59
  • The login details sound like they could be Extended Details (don't forget to encrypt them); but I assume the roles can be multiple rows, so you'd need to store that in another database. Jul 24, 2014 at 8:37

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