We are using SDL Trdion 2013 SP1 and when trying to edit content through XPM then CME is not rendering properly, for reference see the attached image.

enter image description here

Thanks Nash

  • What is your question? Also, what have you tried, e.g. looked at what JS loads/fails to load via developer tools? Commented Oct 27, 2014 at 6:11
  • Ribbon bar does not render properly, no menu is clickable and this is happening only when we are using IE 10 and 11 version.
    – Nash
    Commented Oct 27, 2014 at 7:54
  • Hi Nash, you haven't added a lot of detail here and I don't see a question. Perhaps you could add more detail or raise this with SDL support instead? Commented Oct 27, 2014 at 11:42
  • Detail which I can provide you is that UI of CME is not properly rendering on IE 10 and 11 version as you can see in the attached screenshot, whereas every thing is working fine on other browsers.
    – Nash
    Commented Oct 27, 2014 at 12:31
  • What have you done to try and resolve the issue? Can you see any JavaScript errors? Commented Oct 27, 2014 at 14:43

2 Answers 2


I see a similar ribbon toolbar when certain versions of IE run in compatibility mode.

Homepage in XPM with Compatibility Mode On

Even when not set explicitly, IE may automatically display certain (all or Intranet) sites in Compatibility Mode based on the check boxes in Tools > Compatibility View Settings.

Try turning the setting off for the specific browser as well as follow the other browser settings in the documentation.

  • Perfect.... :), up vote from me.
    – Nash
    Commented Oct 31, 2014 at 6:32

When working with virtual workstations, often internal websites like the Tridion CME are forced to run in compatibility mode IE 7.

This is a setting that can be turned off, or the Tridion CME environments and publish targets should be whitelisted :)

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