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Questions tagged [audience-manager]

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2
votes
2answers
40 views

How to Delete a Contact Using Email Id from my Console Application

I am getting a list of expired users from third party so i have list of Email Id's for which i need to delete the contacts from Tridion Database tables (Sub management, CM_Email , Contacts, ...
1
vote
0answers
24 views

Profile is not added in Audience Manager from DXA

We are using SDL Web 8.5 and DXA 1.6. We are trying to create profile from our website which needs to be saved in Audience Manager. We have our code written in DXA (.Net) to create/update profile in ...
6
votes
2answers
48 views

SDL Web 8 (8.1) Installer not showing Outbound Emailing Services options

As per SDL Web 8 documentation Outbound E-mail is deprecated but still available in the version 8.1.1 and should be available with the installation media. Although I am not able to find the Emailing ...
1
vote
0answers
34 views

Audience Manager Get Contact Fails

There is a console application which goes through all contacts in Audience DB and writes to log some information for later analysis. The code is working fine on one CM server but on another one, ...
2
votes
1answer
50 views

syntax error when installing the DXA 1.7 Audience Manager module

I'm installing the DXA 1.7 Audience Manager module to a .NET web application on my local laptop (Windows 10) as per below doc link. Install of module to Web 8.5 Content Manager was successful. https:/...
0
votes
0answers
47 views

Why tracking URL is not working in Tridion Outbound Email module?

I have used DWT Templating for the content to be rendered in the Outbound Email. Used GetLinkTrackingURL method as shown below to get the URL which can be tracked. @@GetLinkTrackingURL('${link.link....
5
votes
1answer
62 views

Tridion tracking link not resolving, redirecting to error page

I am running into an issue with tracking+redirecting links opened in an email sent via Outbound Email. The tracking link looks like this: https://.../outboundemail/Tracking/?a=L&p=$...
0
votes
0answers
34 views

Audience Manager exception when looking up a contact

When trying to find a Contact, we are using the following code: var contact = Contact.FromIdentificationKeys(identifiers); The specified identifiers are an identification-ID (f0bdc058-a8b9-4567-bd4d-...
1
vote
2answers
74 views

DXA 1.7 AM Module is Compatible with DXA 1.5?

I want to use Audience Manager Module for our DXA 1.5 (.NET Implementation)project. But as per documentation AM module is available for DXA 1.7 onward. My Question - is SDL.DXA.AudienceManager....
3
votes
1answer
34 views

Is it possible to delete contacts from Audience Manager in bulk using built in features?

We have a list of contacts that we would like to remove from Tridion altogether. We would prefer to do this using either the upload file web service: AudienceManager/Webservice/2013/...
1
vote
0answers
16 views

Need to save contact info through website subscription form to different database in different region [duplicate]

I have a requirement in which all website(except one) should save user contacts details on the default audience subscription database which is the working behavior, but one website which get published ...
5
votes
1answer
60 views

Save contact info through website subscription form to different database

I have a requirement in which all website(except one) should save user contacts details on the default audience subscription database which is the working behavior, but one website which get published ...
2
votes
1answer
112 views

Contact sync not working

We are using SDL Tridion 2013 SP1 HR1 with Oracle 12c as the CM and CD database. Recently we noticed that contact sync is not working. We are using Java on the presentation side. Audience Manager ...
3
votes
2answers
74 views

Stored procedure failed: SP_PUBLICATIONS_FIND_CONFLICTS ORA-29548:

In Tridion 2013 SP1 CME When I tried to make change in any field in the publication properties it throws below error. Even i stopped the Audience Manager services (windows services) still it gives the ...
1
vote
0answers
30 views

Outbound email timeout Error while sending email

When we try to send the email using distrubution list of 20000 emails , we are getting this error.
6
votes
1answer
61 views

Audience Manager event system conflicting with DXA

We have recently installed DXA into an existing Tridion 2013 SP1 solution as a parallel Blueprint structure completely separate from the previously existing one but within the same CM instance. ...
6
votes
3answers
159 views

SDL Web 8 Audience Manager issue

We had recently, SDL Web 8 set up in our development environment. But we have done required settings for Audience Manager set up for one of the Publications. We have one Contact Form in Website, ...
2
votes
1answer
31 views

Perform operation on all Contacts of a dynamic distribution list | Add/remove category keywords

How to perform a common operation on all contacts from a dynamic distribution list? 1 way is to export them in CSV, modify in CSV and upload. But, if I want to remove/add a category/keyword to all ...
1
vote
1answer
44 views

Contacts not loading when user select send a Mailing using Tridion 2011 SP1 Outbound email

Contacts not loading when user select send a Mailing using Tridion 2011 SP1 Outbound email. Created New Publication and given Mailing Execution Rights and Given Read and Write Permissions to ...
6
votes
2answers
121 views

Unable to recongize the upload state data - SDL Web 8

This when I see it: Imported Contacts from Audience Manager Address Book using CME UI, which is of size 28MB. While importing the same file back to another Address Book there, I get Error Unable to ...
3
votes
1answer
61 views

Error accessing Audience Manager: Unable to find Audience Manager target with Name: '3'

From my web 8 CLI - enabled web application I get the following error when trying to load in an Audience Manager contact: Unable to find Audience Manager target with Name: '3'. In my Discovery ...
2
votes
1answer
38 views

How can I access outbound emails with Java code

I need to access the email pages and replace placeholders with some custom values fetched from another database. I will also need access to the mailing list. I plan to write a web service to do so. ...
1
vote
1answer
51 views

Web 8 Audience Manager Installation

While I am trying to Upgrade Audience Manager Database using the "Upgrade Extended Details in Audience Manager database.ps1" I am getting the following error."cannot bind argument to parameter 'Path' ...
2
votes
1answer
156 views

Error sending Test Mailing for users that do not have SA rights in Tridion CMS

We are getting the below error while trying to send test emails to all users other than SA users. please suggest if it is the timeout that is the issue or is there something else that needs to be ...
1
vote
1answer
33 views

Tridion Audience Manager (outbound email) encrypting the PII data in contacts information like email, first name and last name

I am using the audience manager to create contacts for the newsletters. Actually there is a concern that the fields like email/first name and last name as getting saved in audeince manager database as ...
4
votes
1answer
133 views

Get Audience Manager Contact in SDL DXA 1.4 .NET

I am trying access the Audience Manager Contacts in my DXA .Net application. I have followed the steps from SDL docs and able to create contacts using CME in Web 8 and also able to synchronize the ...
4
votes
1answer
65 views

How to update Audience Manager ADF claims

I am trying to update user information in a "Edit Profile" page and while I do save changes into the Audience Manager database using the AM API, the AM claims are not updated. It seems that the AM ...
4
votes
1answer
74 views

CIL nuget package does not contain Sdl.AudienceManager.ContentDelivery.dll

i'm currently setting up a website using Web 8 and Audience Manager. Following the installation manual, we need to import the CIL nuget package into our visual studio solution (http://docs.sdl.com/...
4
votes
1answer
118 views

How to delete contact extended detail field

Web8 comes with a nice new UI to add Audience Manager contact extended detail fields. This is great, however how can I delete a field created by mistake or obsolete? I do not see a delete option, ...
4
votes
1answer
51 views

Email Notification For subscription URL not working from the newsletter

Tridion Version : Tridion 2011 SP1 When user click on the link to unsubscribe the email notification is not sent To unsubscribe from promotional emails please. We get the following Error : No ...
1
vote
0answers
33 views

Distribution List is empty even after adding the necessary details

I am unable to add contacts to my Dynamic Distribution List in Tridion 2013:
1
vote
1answer
56 views

How to display “Prefix” from user contact details in Audience Manager address book, on the newsletter that is sent to user?

I need to display "Prefix" from user contact details in Audience Manager address book, on the newsletter that is sent to user I checked and found that the values for the name and surname are being ...
2
votes
1answer
39 views

OutBound Email adn Audience Manger - Manage Address book - Tridion 2011

Tridion version : Tridion 2011 Request : We need different business units send out newsletters under same publication using different ( address book, mailing list and distributions ) I know this ...
1
vote
2answers
109 views

“Audience Manager” and “Synchronization Target” not showing in Administration Tab- SDL Tridion 2011

I have just clone my local environment where i cloned my CMS/CDS/DB , also got the license from tridion for these new environment.I have updated value in all configuration files and updated the ...
2
votes
1answer
66 views

Where to find synchronization service logs while syncing of Outbound email db to subscription db

I am facing difficulties to sync my subscription database and audience manager database. I have configured subscription datatabse ,I have created a synchronization target in CME,Configured it in my ...
5
votes
1answer
81 views

.CSV file issue while exporting contacts from Audience Manager

While importing contacts in Audience manager. There is a options for field separator. Like here you can choose semicolon or comma. But while exporting contacts we do not get any pop up or previous ...
3
votes
1answer
108 views

Folder with URI 'tcm:3-11-196672' does not exist

When i open my Tridion 2013SP1HR1 CME , getting following error on few publications and doesnt display the contents from those publication: "Folder with URI 'tcm:3-11-196672' does not exist at ...
0
votes
1answer
48 views

Upgrade OutBound Email audience manager from Tridion 2009 sp1 to Tridion 2013 sp1

I was able to successfully upgrade Upgrade OutBound Email audience manager from Tridion 2009 sp1 to Tridion 2013 sp1. When I access my newsletter sign up which executes PS_CONTACTS_CREATE store ...
4
votes
1answer
75 views

When/how does the Audience Manager node appear in a Publication?

In one of our Publications suddenly the Audience Manager node is visible in Content Manager Explorer. When/how does this node appear (Tridion 2013 SP1)? And how do you ensure this node is not visible ...
4
votes
1answer
315 views

Getting Error message “Unable to locate a valid Tridion Home Directory” while accessing Contact Profilesync.aspx page

I am getting error message "Unable to locate a valid Tridion Home Directory" while accessing Contact Profilesync.aspx page. Below is the Event log of the said error. Could you please help me to fix ...
2
votes
1answer
62 views

Triggering in ST using AM keywords and segments

I am working on the integration between Audience Manager and SmartTarget and have run into an issue that I am sure would have been experienced before, however I can't find any documentation around it.....
2
votes
1answer
81 views

Audience Manager Contacts list

I am supposed to write a side windows application which reads records from some database and compares them with the contacts list in Audience Manager then synchronizes the Audience Manager by adding/...
1
vote
1answer
92 views

How can I get the contact from contact identification keys?

Suppose I have a Mail column and custom column like Brand. And these both fields are used to uniquely defined the contact. Now we have both keys then how this method will get the correct contact. ...
1
vote
1answer
41 views

Can we add a new custom field in contact creation form which comes as drop down

I want a custom field in contact creation form which comes in drop down not in text box. Because I have a requirement of a Brand custom field which should have three or four fixed choose option. If we ...
1
vote
1answer
55 views

Email- Address field should display as mandatory while creating new contact form

In new contact creation window Email-Address field not coming as mandatory. From Database side it is mandatory but on UI side it is not showing as mandatory. Help me how can I make this mandatory on ...
2
votes
2answers
102 views

How can we add custom extended field on top of the screen while new contact creation?

I have added a new custom extended field in audience manager contact creation window. But I want my custom required field on top of this screen. And Can we move my custom field to General tab.
1
vote
1answer
44 views

Is it possible to change the field character limit in Audience Manager?

I've updated the value of the ImportSource of each contact in AudienceManager to use "Website-" but what I didn't realize is that the field has a character limit of 10 which prevents publications with ...
0
votes
1answer
43 views

Is it possible to convert the language of contacts according to language of publication?

Is it possible to get the name of contacts according to publication language from Audience Manager. Like if user entered his/her name in English and if a dutch language publication is going to send ...
6
votes
2answers
110 views

How to remove Audience Manager claims from the ADF

I have a (Java) web application which uses the Audience Manager ADF cartridge. This works fine by (as documented) setting the taf:claim:audiencemanager:contact:id session attribute on login, and I see ...
4
votes
1answer
68 views

How to delete contact from code by newsletter mail unsubscribe link click

I want to delete contact from code side. And I have only this URL. mysite.com/Newsletter/unsubscribe/default.aspx?p=$WLopzs9vAxwtOxCi8TqSbWytIULA-K0D By p querystring I can get contact information but ...