Questions tagged [smarttarget]
SmartTarget is an SDL Tridion Module integrating SDL Tridion Content Manager with SDL Fredhopper, an e-commerce recommendations engine
224
questions
3
votes
1answer
65 views
XO or Target Group - Best option to Personalize Content in Tridion Sites?
We are using SDL Tridion Sites 9 with DXA 2.0 (Java).
I have a requirement where we want to display the targeted/personalized content (hero banner or teaser or any other Component) based on the ...
2
votes
0answers
42 views
Tridion 9 CMS - Targeting Tab not showing promotions
I am using Tridion sites 9, And I get "Failed to Query Elastic search" when I open the Targeting tab in CMS. XO service logs show some errors saying "Unknown host type". I feel it is not reaching ...
5
votes
2answers
72 views
Smart target does not allow us to update & save Promotion
Unable to Save the Promotion when we added new banner/ Campaign Component to the existing Promotion.
Error : ERROR WebServiceExecutor - Unable to save Campaign with Id: SmartTargetMetaPromotion (...
4
votes
0answers
42 views
SmartTarget Promotion Query Randomly Throws Exception
We have SmartTarget implemented on a page which has multiple regions. To facilitate this we have multiple SmartTarget query tags sitting on the .jsp page to perform the queries and fill in the page ...
6
votes
2answers
104 views
Troubles with Boolean values, of Trigger type (SmartTarget, Tridion 9)
I'm experiencing some difficulties with Trigger Type (Smart-Target; "SDL Tridion Sites 9").
When I create a trigger type, and set its value to be string, and pass a claim (as a string), ...
4
votes
1answer
49 views
How to know which user has modified a Smarttarget promotion?
Is there a way (out of the box) to know which Tridion editor/user has modified a Smarttarget promotion?
I've set the smarttarget log in debug, but I can only retrieve the last change date, not the ...
3
votes
1answer
35 views
Application Model Integration
We are planning to use SDL Tridion in an external web application, where the needs are to include some contents in certain parts of the application, something like banners, news, etc. (XO content ...
5
votes
1answer
27 views
Adding modifiers (is, is not, contains, etc.) to custom SmartTarget Triggers
Some of the default SmartTarget / Experience Optimisation Triggers have modifiers/conditions on their rules.
For example, when using the Number of results Trigger, there is a dropdown with the ...
3
votes
1answer
32 views
Simulate experiment actions from external service
I would like to ask if it's possible to simulate the visit and the conversion of an experiment from an external service. That is, when my page renders, invoke a call to increase the visit or simulate ...
3
votes
1answer
261 views
Will SDL discontinue Smart Target in future as Fredhopper is sold out by SDL?
Recently, we have learned that SDL sold Fredhopper. It means SDL will discontinue the SmartTarget product?
2
votes
2answers
69 views
Is It possible get SmartTarget information from an external service?
Is it possible to get the Promotions information, the Experiments information, a ruler result (Component an the Component Presentation) and a result of simulate a Trigger in a Page from an external ...
4
votes
0answers
52 views
Copying SmartTarget promotions across environments
We have requirement to copy our SmartTarget promotions across environments.
There is option to export configuration of indexer via doing following actions:
Connected as the "fredhopper" user do:
cd /...
5
votes
2answers
130 views
How Smart Target updates the “Views” counter in experiments?
We have a .NET web application using DXA 1.7 and SDL Web 8.5, we have configured XO and we're having trouble with the "Views" counter in experiments. The "Conversions" counter is working fine but the "...
1
vote
2answers
56 views
java.lang.NullPointerException On GetTriggerTypes() in DXA 1.7 Modules SmartTarget
I am setting up an DXA 1.7 POC to use Smart Target. I am using the DXA Module 1.7 Sdl.Web.Modules.SmartTarget
I am getting an error when the DXA Model builder is running.
Below is the stack trace I ...
1
vote
1answer
75 views
SmartTarget Error for Web 8 Application
We are getting the below error in our application logs. But the error occurs sometimes only.
SmartTargetClaimStore:SmartTargetModule-context_PreRequestHandlerExecute(): Object reference not set to ...
0
votes
1answer
42 views
After adding a registered ASP.NET user control to promotion, published page displays .net registered code on page
After adding a registered ASP.NET user control to promotion, published page displays .net registered code on page, as opposed to the executed code. Is it possible to execute the user control this way,...
2
votes
1answer
54 views
Accessing a user's Claim Store from another application
I am wondering whether it's possible to have access to a user's claim store from another application.
Take the following scenario for example:
There is a website which has ADF installed. The claim ...
3
votes
1answer
113 views
Smart Target: A/B testing and Multivariate Testing
we have a requirement to do A/B testing or Multivariate Testing on sites using web 8.1 as CMS and DD4T .net MVC web application.
Is there a way we can write rules in Fredhopper (Smart Target) to ...
3
votes
1answer
44 views
Components randomly get published to SmartTarget
While doing a POC for SmartTarget, we noticed the following strange behaviour
We have a Component Template that contains the "Add to Smarttarget" TBB
when publishing a number of Components with this ...
3
votes
2answers
54 views
Promotion Publishing issue
I have added 4 components under "What" Tab for a Promotion in SmartTarget Tab in ContentManagerExplorer Trdion. And then saved the promotion and Published those 4 components.
Now component1 and ...
0
votes
2answers
50 views
Does it require to install Experience Optimization in presentation server in SDL8.5
I have added QueryService Capability in Content Discovery. So do I need to install Experience Optimization in presentation server to fetch the ST promotion using Smart Target API?
2
votes
1answer
63 views
executing smart query in DD4T does not return any promotions
I can see the promotions are getting filtered out based on triggers properly in QueryServer and Indexer Server Preview mode, but when I am trying fetch the Promotion using SmartTarget API, I am ...
3
votes
1answer
57 views
Fredhopper qservers high response time issue
I have observed that our qservers (we have 2 of them) at times have high response time (60 seconds). This results in timeout exception which we observe in logs. Once i restart them, their response ...
3
votes
1answer
27 views
Problem when installing fredhopper in a linux environment
I'm trying to setup Fredhopper in my linux server. I set my java home, created a fredhopper user, as specified in the documentation.
However, when I want to start the deployment agent, i get the ...
1
vote
2answers
76 views
Created Promotion was not visible in Fredhopper Index server http://localhost:8180/preview/
I installed Experience Otimization Service in Fredhopper, in CMS Server and in Content Delivery Server. I can see the tab trageting in my CMS, where I created a promotion. When I access the URL "http:/...
6
votes
2answers
99 views
Fredhopper rejecting items after schema field type change
Recently one schema field was changed from type Text to Number. After the change, components based on that schema were not being added to FH any more. The xmlloader.log shows the following:
WARN [...
4
votes
1answer
57 views
Is componentpresentation node in Fredhopper proccessed items needed and why?
We have observed that processed items in fredhopper in folder
/fredhopper/data/instances/indexer/data/xml/processed/batch
have componentpresentation node with entire html of component presentation:
...
6
votes
1answer
63 views
Fredhopper Live attribute values alias
I want to enable templateid as live attribute in fh. What i want to achieve is this:
When user tries to create filter by using templateid when creating new SmartTarget rule, he needs to know id of ...
1
vote
0answers
48 views
SDL Experience Optimization 8 is not tracking with GA
I have configured SDL Experience Optimization 8 on SDL Web 8.1.1 with DXA 1.4.
Along with GA as per SDL online document.
When I configured Experiments in CMS as per image below, I am able to get ...
3
votes
1answer
115 views
Experience optimization - Fredhopper Cannot run kettle job
I am having the same issue mentioned in the link, I thought I will ask a sperate question as this is again happening with other versions while installing with Experience Optimization.
Initially I ...
1
vote
1answer
41 views
Experience manager not showing add new promotions
I have setup the experience manager and query service and registred in discovery, completed the steps mentioned in the document, but my screen is just showing as loading when I click on Targeting, ...
2
votes
1answer
72 views
NULL Claim Store JAVA DXA1.4
I am getting Claimstore as Null in java. My claim store is null from the below code.:
@SneakyThrows(ParseException.class)
private ResultSet executeSmartTargetQuery(AbstractSmartTargetPageModel ...
3
votes
1answer
130 views
Universe must not be null or empty Error SmartTarget
While connecting the smart target in tridion, I am getting the below error. Can someone tell me the debugging tips for the same issue.
java.lang.IllegalArgumentException: Universe must not be null or ...
1
vote
1answer
62 views
Triggers on SmartTarget variables fields SmartTarget 2014
We have a question about Triggers on SmartTarget. One of our customers has a particular need. They need to use a trigger that uses the value of a field entered by the user in the condition. We do not ...
6
votes
1answer
84 views
XO Promotion with Keyword Trigger not rendering in page
I have SDL Web 8.1.1 with Experience Optimization 8.1.1 and on the Presentation Side DXA version 1.7.
I have created a promotion that is to be Triggered when City Keyword Location contains "Chicago"....
2
votes
0answers
29 views
SmartTarget - Additional Help Content on Trigger selection
Is there any way of adding additional help content into the UI when a user selects a trigger, this is to guide them in their selection of triggers that may also rely/be-required based on their ...
1
vote
0answers
32 views
Smart Target vs Marketo Personalization
My company currently uses Marketo for Inbound Marketing and SDL Tridon (13, I believe) for our CMS.
We want to do more web personalization in the coming year, and we are trying to decide between SDL'...
1
vote
1answer
41 views
Which RedHat version is supported Fredhopper 7.5.2?
I will install SmartTarget 2014 SP1 with Fredhopper 7.5.2, and i want know wich RedHat version is supported Fredhopper 7.5.2.
Thanks!
0
votes
0answers
72 views
SDL web8 XO integration with fredhopper-7.5-revision-19.zip with latest version is FAS 7.5.2.11 business manager issue
I did managed to tried to installed the fredhopper-7.5-revision-19.zip with latest version is FAS 7.5.2.11.
Using the following documents reference
https://www.fredhopper.com/learningcenter/display/...
7
votes
2answers
55 views
Targeting Dashboard relation with Fredhopper Business Manager
We can create Promotions & Experiments in Targeting Dashboard. I am not able to understand what is the purpose of Fredhopper Business Manager here and how is it related to Targeting Dashboard.
Do ...
2
votes
0answers
34 views
Issue With Tridion Smart Target 2011 Sp3
Error Throwing while clicking on Smart target icon from Content Manager. Can anyone please help on this.
1
vote
1answer
36 views
Promotional content unable to get TCDL or tag/control mark up in ST 2014
I am trying to setup some promotional content but unable to get the TCDL markup and not recognizing the promotional content
.
I have checked the the prefix "smarttarget" in the page as well as in web....
5
votes
1answer
44 views
Getting Error uploading zip to Fredhopper due to: 401 Authorization Required
i am using tridion 2013 sp1 with smarttarget 2014 sp1 and fredhopper 7.5 on windows machine on premise. my CD and fredhopper instance are running on same machine.
i am getting blow error while ...
2
votes
2answers
106 views
Installing Experience Optimization on Fredhopper - indexer is not starting
fredhopper version: fredhopper-8.1-revision-1
Installed Experience Optimization on Fredhopper as per the document steps and then provided full permission to fredhopper folder for admin user.
...
6
votes
1answer
98 views
Indexing components in Fredhopper
I'm facing a similar issue to the one mentioned here by Jan, basically FredHopper doesn't seem to be indexing fields for a couple of DCPs I'm successfully publishing and using in SmartTarget. I'm ...
2
votes
1answer
169 views
SDL Fredhopper indexer and query published items sync issue
We have integrated smart target module to one of client. Now we have a issue with fredhopper indexer is not sync with query server.
SDL Version: SDL Tridion 2013 SP1
Smart target version: 2014 SP1
...
6
votes
3answers
73 views
Selecting random components in a SmartTarget (XO) promotion. Is it possible?
I created a folder in the CMS:
MyFolder that contains (Promo 1 | Promo 2 | Promo 3 | Promo 4 | Promo n)
I then created a Promotion in SmartTarget that is set to select content (the what) from ...
5
votes
1answer
67 views
Adding Page Regions to SmartTarget in DXA
I'm trying to add a new a new region for a SmartTarget Experiment, following the documentation from LiveContent. However, I believe to have the new Region available in the GUI, I also need to add a &...
4
votes
3answers
103 views
Smarttarget Query is not getting updated
When I publish an item from Tridion, the fredhopper is processing the data and it saying that the item is added (based on the log); In the Query server(http://localhost:9180/preview/) as well as on ...
1
vote
0answers
49 views
Smart Target 2014 with DD4T MVC.NET Application Not working
I am implementing SMartTarget on DD4T MVC.NET application as suggested here http://www.tridiondeveloper.com/dd4t-and-sdl-smarttarget-2014-integration
code is below
ClaimStore claimStore = ...
