Questions tagged [smarttarget]

SmartTarget is an SDL Tridion Module integrating SDL Tridion Content Manager with SDL Fredhopper, an e-commerce recommendations engine

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1answer
23 views

How do we use the Smart Target in Asp.NET pages?

Dears, I have just started with Smart Target and going through docs. I am confused by below 2 points. If you can please help me understand, that will be helpful for me. Point 1: The docs say to add ...
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0answers
27 views

Fredhopper to Elastic Search Migration “Failed to Query Elastic Search”

We are currently in the process of upgrading from Fredhopper to Elastic Search on SDL Web 9.1. The migration from Fredhopper to Elastic Search appears to have gone smoothly but we have now run into an ...
3
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1answer
67 views

XO or Target Group - Best option to Personalize Content in Tridion Sites?

We are using SDL Tridion Sites 9 with DXA 2.0 (Java). I have a requirement where we want to display the targeted/personalized content (hero banner or teaser or any other Component) based on the ...
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0answers
44 views

Tridion 9 CMS - Targeting Tab not showing promotions

I am using Tridion sites 9, And I get "Failed to Query Elastic search" when I open the Targeting tab in CMS. XO service logs show some errors saying "Unknown host type". I feel it is not reaching ...
5
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2answers
73 views

Smart target does not allow us to update & save Promotion

Unable to Save the Promotion when we added new banner/ Campaign Component to the existing Promotion. Error : ERROR WebServiceExecutor - Unable to save Campaign with Id: SmartTargetMetaPromotion (...
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0answers
47 views

SmartTarget Promotion Query Randomly Throws Exception

We have SmartTarget implemented on a page which has multiple regions. To facilitate this we have multiple SmartTarget query tags sitting on the .jsp page to perform the queries and fill in the page ...
6
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2answers
106 views

Troubles with Boolean values, of Trigger type (SmartTarget, Tridion 9)

I'm experiencing some difficulties with Trigger Type (Smart-Target; "SDL Tridion Sites 9"). When I create a trigger type, and set its value to be string, and pass a claim (as a string), ...
4
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1answer
49 views

How to know which user has modified a Smarttarget promotion?

Is there a way (out of the box) to know which Tridion editor/user has modified a Smarttarget promotion? I've set the smarttarget log in debug, but I can only retrieve the last change date, not the ...
3
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1answer
35 views

Application Model Integration

We are planning to use SDL Tridion in an external web application, where the needs are to include some contents in certain parts of the application, something like banners, news, etc. (XO content ...
5
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1answer
27 views

Adding modifiers (is, is not, contains, etc.) to custom SmartTarget Triggers

Some of the default SmartTarget / Experience Optimisation Triggers have modifiers/conditions on their rules. For example, when using the Number of results Trigger, there is a dropdown with the ...
3
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1answer
32 views

Simulate experiment actions from external service

I would like to ask if it's possible to simulate the visit and the conversion of an experiment from an external service. That is, when my page renders, invoke a call to increase the visit or simulate ...
3
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1answer
263 views

Will SDL discontinue Smart Target in future as Fredhopper is sold out by SDL?

Recently, we have learned that SDL sold Fredhopper. It means SDL will discontinue the SmartTarget product?
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2answers
72 views

Is It possible get SmartTarget information from an external service?

Is it possible to get the Promotions information, the Experiments information, a ruler result (Component an the Component Presentation) and a result of simulate a Trigger in a Page from an external ...
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0answers
54 views

Copying SmartTarget promotions across environments

We have requirement to copy our SmartTarget promotions across environments. There is option to export configuration of indexer via doing following actions: Connected as the "fredhopper" user do: cd /...
5
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2answers
131 views

How Smart Target updates the “Views” counter in experiments?

We have a .NET web application using DXA 1.7 and SDL Web 8.5, we have configured XO and we're having trouble with the "Views" counter in experiments. The "Conversions" counter is working fine but the "...
1
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2answers
56 views

java.lang.NullPointerException On GetTriggerTypes() in DXA 1.7 Modules SmartTarget

I am setting up an DXA 1.7 POC to use Smart Target. I am using the DXA Module 1.7 Sdl.Web.Modules.SmartTarget I am getting an error when the DXA Model builder is running. Below is the stack trace I ...
1
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1answer
75 views

SmartTarget Error for Web 8 Application

We are getting the below error in our application logs. But the error occurs sometimes only. SmartTargetClaimStore:SmartTargetModule-context_PreRequestHandlerExecute(): Object reference not set to ...
0
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1answer
43 views

After adding a registered ASP.NET user control to promotion, published page displays .net registered code on page

After adding a registered ASP.NET user control to promotion, published page displays .net registered code on page, as opposed to the executed code. Is it possible to execute the user control this way,...
2
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1answer
55 views

Accessing a user's Claim Store from another application

I am wondering whether it's possible to have access to a user's claim store from another application. Take the following scenario for example: There is a website which has ADF installed. The claim ...
3
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1answer
118 views

Smart Target: A/B testing and Multivariate Testing

we have a requirement to do A/B testing or Multivariate Testing on sites using web 8.1 as CMS and DD4T .net MVC web application. Is there a way we can write rules in Fredhopper (Smart Target) to ...
3
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1answer
44 views

Components randomly get published to SmartTarget

While doing a POC for SmartTarget, we noticed the following strange behaviour We have a Component Template that contains the "Add to Smarttarget" TBB when publishing a number of Components with this ...
3
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2answers
55 views

Promotion Publishing issue

I have added 4 components under "What" Tab for a Promotion in SmartTarget Tab in ContentManagerExplorer Trdion. And then saved the promotion and Published those 4 components. Now component1 and ...
0
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2answers
50 views

Does it require to install Experience Optimization in presentation server in SDL8.5

I have added QueryService Capability in Content Discovery. So do I need to install Experience Optimization in presentation server to fetch the ST promotion using Smart Target API?
2
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1answer
63 views

executing smart query in DD4T does not return any promotions

I can see the promotions are getting filtered out based on triggers properly in QueryServer and Indexer Server Preview mode, but when I am trying fetch the Promotion using SmartTarget API, I am ...
3
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1answer
58 views

Fredhopper qservers high response time issue

I have observed that our qservers (we have 2 of them) at times have high response time (60 seconds). This results in timeout exception which we observe in logs. Once i restart them, their response ...
3
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1answer
27 views

Problem when installing fredhopper in a linux environment

I'm trying to setup Fredhopper in my linux server. I set my java home, created a fredhopper user, as specified in the documentation. However, when I want to start the deployment agent, i get the ...
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2answers
76 views

Created Promotion was not visible in Fredhopper Index server http://localhost:8180/preview/

I installed Experience Otimization Service in Fredhopper, in CMS Server and in Content Delivery Server. I can see the tab trageting in my CMS, where I created a promotion. When I access the URL "http:/...
6
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2answers
99 views

Fredhopper rejecting items after schema field type change

Recently one schema field was changed from type Text to Number. After the change, components based on that schema were not being added to FH any more. The xmlloader.log shows the following: WARN [...
4
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1answer
58 views

Is componentpresentation node in Fredhopper proccessed items needed and why?

We have observed that processed items in fredhopper in folder /fredhopper/data/instances/indexer/data/xml/processed/batch have componentpresentation node with entire html of component presentation: ...
6
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1answer
63 views

Fredhopper Live attribute values alias

I want to enable templateid as live attribute in fh. What i want to achieve is this: When user tries to create filter by using templateid when creating new SmartTarget rule, he needs to know id of ...
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0answers
48 views

SDL Experience Optimization 8 is not tracking with GA

I have configured SDL Experience Optimization 8 on SDL Web 8.1.1 with DXA 1.4. Along with GA as per SDL online document. When I configured Experiments in CMS as per image below, I am able to get ...
3
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1answer
118 views

Experience optimization - Fredhopper Cannot run kettle job

I am having the same issue mentioned in the link, I thought I will ask a sperate question as this is again happening with other versions while installing with Experience Optimization. Initially I ...
1
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1answer
41 views

Experience manager not showing add new promotions

I have setup the experience manager and query service and registred in discovery, completed the steps mentioned in the document, but my screen is just showing as loading when I click on Targeting, ...
2
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1answer
73 views

NULL Claim Store JAVA DXA1.4

I am getting Claimstore as Null in java. My claim store is null from the below code.: @SneakyThrows(ParseException.class) private ResultSet executeSmartTargetQuery(AbstractSmartTargetPageModel ...
3
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1answer
132 views

Universe must not be null or empty Error SmartTarget

While connecting the smart target in tridion, I am getting the below error. Can someone tell me the debugging tips for the same issue. java.lang.IllegalArgumentException: Universe must not be null or ...
1
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1answer
62 views

Triggers on SmartTarget variables fields SmartTarget 2014

We have a question about Triggers on SmartTarget. One of our customers has a particular need. They need to use a trigger that uses the value of a field entered by the user in the condition. We do not ...
6
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1answer
85 views

XO Promotion with Keyword Trigger not rendering in page

I have SDL Web 8.1.1 with Experience Optimization 8.1.1 and on the Presentation Side DXA version 1.7. I have created a promotion that is to be Triggered when City Keyword Location contains "Chicago"....
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0answers
29 views

SmartTarget - Additional Help Content on Trigger selection

Is there any way of adding additional help content into the UI when a user selects a trigger, this is to guide them in their selection of triggers that may also rely/be-required based on their ...
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0answers
32 views

Smart Target vs Marketo Personalization

My company currently uses Marketo for Inbound Marketing and SDL Tridon (13, I believe) for our CMS. We want to do more web personalization in the coming year, and we are trying to decide between SDL'...
1
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1answer
41 views

Which RedHat version is supported Fredhopper 7.5.2?

I will install SmartTarget 2014 SP1 with Fredhopper 7.5.2, and i want know wich RedHat version is supported Fredhopper 7.5.2. Thanks!
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0answers
72 views

SDL web8 XO integration with fredhopper-7.5-revision-19.zip with latest version is FAS 7.5.2.11 business manager issue

I did managed to tried to installed the fredhopper-7.5-revision-19.zip with latest version is FAS 7.5.2.11. Using the following documents reference https://www.fredhopper.com/learningcenter/display/...
7
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2answers
57 views

Targeting Dashboard relation with Fredhopper Business Manager

We can create Promotions & Experiments in Targeting Dashboard. I am not able to understand what is the purpose of Fredhopper Business Manager here and how is it related to Targeting Dashboard. Do ...
2
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0answers
34 views

Issue With Tridion Smart Target 2011 Sp3

Error Throwing while clicking on Smart target icon from Content Manager. Can anyone please help on this.
1
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1answer
36 views

Promotional content unable to get TCDL or tag/control mark up in ST 2014

I am trying to setup some promotional content but unable to get the TCDL markup and not recognizing the promotional content . I have checked the the prefix "smarttarget" in the page as well as in web....
5
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1answer
45 views

Getting Error uploading zip to Fredhopper due to: 401 Authorization Required

i am using tridion 2013 sp1 with smarttarget 2014 sp1 and fredhopper 7.5 on windows machine on premise. my CD and fredhopper instance are running on same machine. i am getting blow error while ...
2
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2answers
106 views

Installing Experience Optimization on Fredhopper - indexer is not starting

fredhopper version: fredhopper-8.1-revision-1 Installed Experience Optimization on Fredhopper as per the document steps and then provided full permission to fredhopper folder for admin user. ...
6
votes
1answer
98 views

Indexing components in Fredhopper

I'm facing a similar issue to the one mentioned here by Jan, basically FredHopper doesn't seem to be indexing fields for a couple of DCPs I'm successfully publishing and using in SmartTarget. I'm ...
2
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1answer
175 views

SDL Fredhopper indexer and query published items sync issue

We have integrated smart target module to one of client. Now we have a issue with fredhopper indexer is not sync with query server. SDL Version: SDL Tridion 2013 SP1 Smart target version: 2014 SP1 ...
6
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3answers
73 views

Selecting random components in a SmartTarget (XO) promotion. Is it possible?

I created a folder in the CMS: MyFolder that contains (Promo 1 | Promo 2 | Promo 3 | Promo 4 | Promo n) I then created a Promotion in SmartTarget that is set to select content (the what) from ...
5
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1answer
67 views

Adding Page Regions to SmartTarget in DXA

I'm trying to add a new a new region for a SmartTarget Experiment, following the documentation from LiveContent. However, I believe to have the new Region available in the GUI, I also need to add a &...

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