Questions tagged [smarttarget]

SmartTarget is an SDL Tridion Module integrating SDL Tridion Content Manager with SDL Fredhopper, an e-commerce recommendations engine

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3
votes
1answer
65 views

XO or Target Group - Best option to Personalize Content in Tridion Sites?

We are using SDL Tridion Sites 9 with DXA 2.0 (Java). I have a requirement where we want to display the targeted/personalized content (hero banner or teaser or any other Component) based on the ...
2
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0answers
42 views

Tridion 9 CMS - Targeting Tab not showing promotions

I am using Tridion sites 9, And I get "Failed to Query Elastic search" when I open the Targeting tab in CMS. XO service logs show some errors saying "Unknown host type". I feel it is not reaching ...
6
votes
2answers
102 views

Troubles with Boolean values, of Trigger type (SmartTarget, Tridion 9)

I'm experiencing some difficulties with Trigger Type (Smart-Target; "SDL Tridion Sites 9"). When I create a trigger type, and set its value to be string, and pass a claim (as a string), everything ...
5
votes
2answers
72 views

Smart target does not allow us to update & save Promotion

Unable to Save the Promotion when we added new banner/ Campaign Component to the existing Promotion. Error : ERROR WebServiceExecutor - Unable to save Campaign with Id: SmartTargetMetaPromotion (...
4
votes
0answers
42 views

SmartTarget Promotion Query Randomly Throws Exception

We have SmartTarget implemented on a page which has multiple regions. To facilitate this we have multiple SmartTarget query tags sitting on the .jsp page to perform the queries and fill in the page ...
4
votes
1answer
49 views

How to know which user has modified a Smarttarget promotion?

Is there a way (out of the box) to know which Tridion editor/user has modified a Smarttarget promotion? I've set the smarttarget log in debug, but I can only retrieve the last change date, not the ...
2
votes
1answer
249 views

Overwrite claim using XPM footprint

I am trying to use footprints in XPM with a custom made claim, for a Smart Target promotion. That claim is created when I pass a querystring parameter to any page in the website. Promotion works ...
4
votes
1answer
116 views

Not able to create promotions through Targeting tab of SDL Tridion

I have everything(CM,CD, Fredhopper) installed on a single system for a java based environment. I have done all the configuration. While creating the new promotion through Targeting Tab I am getting ...
11
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2answers
206 views

How can I get regions to work for XPM?

I am attempting to implement regions on my page templates for XPM and running into some problems. I have read Alvin's page on XPM regions (insert vs create), Bart's "Having Fun with XPM" (oh the ...
3
votes
1answer
35 views

Application Model Integration

We are planning to use SDL Tridion in an external web application, where the needs are to include some contents in certain parts of the application, something like banners, news, etc. (XO content ...
3
votes
1answer
32 views

Simulate experiment actions from external service

I would like to ask if it's possible to simulate the visit and the conversion of an experiment from an external service. That is, when my page renders, invoke a call to increase the visit or simulate ...
5
votes
1answer
27 views

Adding modifiers (is, is not, contains, etc.) to custom SmartTarget Triggers

Some of the default SmartTarget / Experience Optimisation Triggers have modifiers/conditions on their rules. For example, when using the Number of results Trigger, there is a dropdown with the ...
2
votes
2answers
68 views

Is It possible get SmartTarget information from an external service?

Is it possible to get the Promotions information, the Experiments information, a ruler result (Component an the Component Presentation) and a result of simulate a Trigger in a Page from an external ...
3
votes
1answer
259 views

Will SDL discontinue Smart Target in future as Fredhopper is sold out by SDL?

Recently, we have learned that SDL sold Fredhopper. It means SDL will discontinue the SmartTarget product?
5
votes
2answers
130 views

How Smart Target updates the “Views” counter in experiments?

We have a .NET web application using DXA 1.7 and SDL Web 8.5, we have configured XO and we're having trouble with the "Views" counter in experiments. The "Conversions" counter is working fine but the "...
9
votes
1answer
124 views

Larger Components are not publishing to SmartTarget/Fredhopper

When I publish a component that has "Add to Smart Target TBB" tridion reports its a success, but I noticed in the Fredhopper side the content is not indexed. However when I remove text from the ...
4
votes
1answer
48 views

SmartTarget Performance Factors?

When I describe Functional Requirements for SmartTarget (ST), I gather: Triggers (for ADF Claims) Possible/known Trigger values ST Regions Expectations for ST Promotions (quantity) I'll also suggest ...
2
votes
2answers
106 views

Installing Experience Optimization on Fredhopper - indexer is not starting

fredhopper version: fredhopper-8.1-revision-1 Installed Experience Optimization on Fredhopper as per the document steps and then provided full permission to fredhopper folder for admin user. ...
10
votes
4answers
289 views

Aspx page rendering SmartTarget <tcdl> tags

In my ASP.NET website I'm finding that my [tcdl] tags related to SmartTarget content are not being converted, but are being served 'as is' in the page HTML. I've tried the following: 1) I've gone ...
5
votes
2answers
241 views

Unable to personalize content using tracking key in Target Group?

I have a use case where i want to personalize the content, that a visitor see based on his information saved in Audience Manager (I have added a keyword "personalize" for one of the contact "x"). For ...
4
votes
2answers
127 views

SmartTarget Ilegal Argument exception in Tridion 2011 SP1

I am using SDL Tridion 2011 Sp1 and SmartTarget 2010. I am facing some error in SmartTarget. SmartTarget is not working perfectly. I am unable to find the reason. When I checked the logs I found the ...
8
votes
1answer
76 views

SmartTarget content being deployed using .Net server tag: <smarttarget:ComponentPresentation … />

I've just installed the content deployer portion of the SmartTarget 2013 installation and found that my content is being deployed with the incorrect .net user control tag: <smarttarget:...
6
votes
1answer
118 views

Directly selecting an item for promotion using SmartTarget

I'm following the SmartTarget documentation here (login needed) as I would like to select a published component as the content for a given promotion. It's a little confusing: The interface shows to ...
4
votes
2answers
223 views

How to configure the Deployer for SmartTarget

Which is a good option for configuring the Deployer with Smart Target, i.e. a separate Deployer or use the existing Deployer/HttpUpload for the website?
4
votes
3answers
103 views

Smarttarget Query is not getting updated

When I publish an item from Tridion, the fredhopper is processing the data and it saying that the item is added (based on the log); In the Query server(http://localhost:9180/preview/) as well as on ...
4
votes
0answers
52 views

Copying SmartTarget promotions across environments

We have requirement to copy our SmartTarget promotions across environments. There is option to export configuration of indexer via doing following actions: Connected as the "fredhopper" user do: cd /...
1
vote
2answers
56 views

java.lang.NullPointerException On GetTriggerTypes() in DXA 1.7 Modules SmartTarget

I am setting up an DXA 1.7 POC to use Smart Target. I am using the DXA Module 1.7 Sdl.Web.Modules.SmartTarget I am getting an error when the DXA Model builder is running. Below is the stack trace I ...
1
vote
2answers
76 views

Created Promotion was not visible in Fredhopper Index server http://localhost:8180/preview/

I installed Experience Otimization Service in Fredhopper, in CMS Server and in Content Delivery Server. I can see the tab trageting in my CMS, where I created a promotion. When I access the URL "http:/...
0
votes
1answer
42 views

After adding a registered ASP.NET user control to promotion, published page displays .net registered code on page

After adding a registered ASP.NET user control to promotion, published page displays .net registered code on page, as opposed to the executed code. Is it possible to execute the user control this way,...
1
vote
1answer
75 views

SmartTarget Error for Web 8 Application

We are getting the below error in our application logs. But the error occurs sometimes only. SmartTargetClaimStore:SmartTargetModule-context_PreRequestHandlerExecute(): Object reference not set to ...
2
votes
1answer
54 views

Accessing a user's Claim Store from another application

I am wondering whether it's possible to have access to a user's claim store from another application. Take the following scenario for example: There is a website which has ADF installed. The claim ...
3
votes
1answer
109 views

Smart Target: A/B testing and Multivariate Testing

we have a requirement to do A/B testing or Multivariate Testing on sites using web 8.1 as CMS and DD4T .net MVC web application. Is there a way we can write rules in Fredhopper (Smart Target) to ...
3
votes
1answer
44 views

Components randomly get published to SmartTarget

While doing a POC for SmartTarget, we noticed the following strange behaviour We have a Component Template that contains the "Add to Smarttarget" TBB when publishing a number of Components with this ...
6
votes
2answers
99 views

Fredhopper rejecting items after schema field type change

Recently one schema field was changed from type Text to Number. After the change, components based on that schema were not being added to FH any more. The xmlloader.log shows the following: WARN [...
3
votes
2answers
54 views

Promotion Publishing issue

I have added 4 components under "What" Tab for a Promotion in SmartTarget Tab in ContentManagerExplorer Trdion. And then saved the promotion and Published those 4 components. Now component1 and ...
2
votes
1answer
63 views

executing smart query in DD4T does not return any promotions

I can see the promotions are getting filtered out based on triggers properly in QueryServer and Indexer Server Preview mode, but when I am trying fetch the Promotion using SmartTarget API, I am ...
0
votes
2answers
50 views

Does it require to install Experience Optimization in presentation server in SDL8.5

I have added QueryService Capability in Content Discovery. So do I need to install Experience Optimization in presentation server to fetch the ST promotion using Smart Target API?
3
votes
1answer
55 views

Fredhopper qservers high response time issue

I have observed that our qservers (we have 2 of them) at times have high response time (60 seconds). This results in timeout exception which we observe in logs. Once i restart them, their response ...
3
votes
1answer
27 views

Problem when installing fredhopper in a linux environment

I'm trying to setup Fredhopper in my linux server. I set my java home, created a fredhopper user, as specified in the documentation. However, when I want to start the deployment agent, i get the ...
1
vote
1answer
41 views

Experience manager not showing add new promotions

I have setup the experience manager and query service and registred in discovery, completed the steps mentioned in the document, but my screen is just showing as loading when I click on Targeting, ...
3
votes
1answer
115 views

Experience optimization - Fredhopper Cannot run kettle job

I am having the same issue mentioned in the link, I thought I will ask a sperate question as this is again happening with other versions while installing with Experience Optimization. Initially I ...
9
votes
2answers
109 views

Is it possible to copy Promotions from one environment to other environment?

I am responsible to create and manage the smart target promotion in our project. We have 7 environments and more than 35 smart target promotions. DEV > ST > SIT > MVP > E2E > PT > ...
4
votes
1answer
57 views

Is componentpresentation node in Fredhopper proccessed items needed and why?

We have observed that processed items in fredhopper in folder /fredhopper/data/instances/indexer/data/xml/processed/batch have componentpresentation node with entire html of component presentation: ...
6
votes
1answer
63 views

Fredhopper Live attribute values alias

I want to enable templateid as live attribute in fh. What i want to achieve is this: When user tries to create filter by using templateid when creating new SmartTarget rule, he needs to know id of ...
1
vote
0answers
48 views

SDL Experience Optimization 8 is not tracking with GA

I have configured SDL Experience Optimization 8 on SDL Web 8.1.1 with DXA 1.4. Along with GA as per SDL online document. When I configured Experiments in CMS as per image below, I am able to get ...
2
votes
1answer
71 views

NULL Claim Store JAVA DXA1.4

I am getting Claimstore as Null in java. My claim store is null from the below code.: @SneakyThrows(ParseException.class) private ResultSet executeSmartTargetQuery(AbstractSmartTargetPageModel ...
3
votes
1answer
130 views

Universe must not be null or empty Error SmartTarget

While connecting the smart target in tridion, I am getting the below error. Can someone tell me the debugging tips for the same issue. java.lang.IllegalArgumentException: Universe must not be null or ...
7
votes
1answer
77 views

Best way to synchronize SmartTarget promotions across scaled Index Servers

We have a scaled-out Content Deployer architecture: A single publication target with 2 destinations corresponding to deployers in separate data centres (each publishing to separate broker databases). ...
6
votes
1answer
84 views

XO Promotion with Keyword Trigger not rendering in page

I have SDL Web 8.1.1 with Experience Optimization 8.1.1 and on the Presentation Side DXA version 1.7. I have created a promotion that is to be Triggered when City Keyword Location contains "Chicago"....
1
vote
1answer
62 views

Triggers on SmartTarget variables fields SmartTarget 2014

We have a question about Triggers on SmartTarget. One of our customers has a particular need. They need to use a trigger that uses the value of a field entered by the user in the condition. We do not ...

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