We are getting below error when open Template builder when opened using LDAP(Domain) accounts. The request failed with HTTP status 401: Unauthorized. at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at Tridion.ContentManager.Templating.CompoundTemplates.DomainModel.Proxy.CompoundTemplateWebService.Login(Boolean initData) at Tridion.ContentManager.Templating.CompoundTemplates.DomainModel.Model.Login(Uri contentManager, NetworkCredential credentials) at Tridion.ContentManager.UI.CompoundTemplateDesigner.DesignerForm.LogonAs(Uri uri, Exception initialError) When we use local Admin account to connect it is working and able to open Template builder. Has anyone faced similar issue. Update--- When I updated Tridion/Templating(/templating/compoundtemplatewebservice.asmx) authentication from Windows Authentication to Anonymous it worked. Is it recommended to keep anonymous for Tridion/templating. Update 2-- When a new user is added from LDAP to Tridion the user is able to login. Existing LDAP users template builder is not opening.