7
votes
Accepted
Fredhopper.biz.log performance analyzer
I have contacted Fredhopper customer support and they have provided me with the scripts:
log-analyzer.pl and log-analyzer.py.
If you have the similar request, please feel free to contact them and ...
- 8,853
6
votes
Accepted
Issue with published promotions
Typically this means that the component tcm_54-14212-16 combined with its Component Template (CT) tcm_54-44540-32 is not present in the Fredhopper index.
This can happen if you're missing the Add To ...
- 2,176
6
votes
Use of superuser(or root user) instead of a dedicated "fredhopper" user in linux for fredhopper installation
It is considered bad security practice to install and run processes as the root user on linux. Each service should run under it's own user in order that it can be isolated from other areas of the ...
- 7,961
6
votes
What causes an 'Address already in use' error when executing the bin/setup-cluster command for a Fredhopper installation?
java.net.BindException: Address already in use
This means that you are trying to bind to a port which is already in use by another process
Try using lsof -i:<port> to determine which process ...
- 7,961
6
votes
Accepted
Fredhopper Live attribute values alias
It is possible to provide labels for trigger values that are different from the actual values (e.g. title instead of ID). But it requires you to use the API to set it up and it's kind of complicated.
...
- 19.8k
6
votes
Accepted
Fredhopper indexed items export/import
Export the configuration
For Unix: bin/capture-export INSTANCE-NAME path/to/output.zip -c -i -x -l
For windows: bin\capture-export INSTANCE-NAME path/to/output.zip -c -i -x
-l
[Edit]
Use ...
- 7,930
5
votes
What causes an 'Address already in use' error when executing the bin/setup-cluster command for a Fredhopper installation?
As David mentioned, one or more of the ports are already in use by some other process. So you can try to find out what that is and change its port.
Or you could just use a different "preset" for your ...
- 19.8k
5
votes
Error while starting Smart Target kettle job in Fredhopper with Experience Optimization
The fact that you get a 404 indicates that the API extension isn't working. Coupled with the error in the Business Manager, I'm certain you are running into a known issue that has been fixed in the ...
- 19.8k
5
votes
Accepted
Restarting sync service only
You can start the sync client through the deployment agent:
bin/deployment-agent-client invoke [instanceName] syncclient start
Same goes for every other process (qserver, xmlloader, etc.). They can ...
- 19.8k
5
votes
Accepted
queryBuilder.Execute() is returning null result
There could be few things which you can check for the reason why your query is returning result while executing directly in fredhopper and not returning result in your application:
Check the log of ...
- 4,074
5
votes
Accepted
Remove already created instances in Fredhopper - Linux
In Linux the slashes have to be the other way around. In the root of your Fredhopper installation, type:
./bin/deployment-agent-client remove INSTANCE_NAME
Be sure to stop the instance before that,...
- 7,253
5
votes
Accepted
Is componentpresentation node in Fredhopper proccessed items needed and why?
The field is a remnant from earlier versions of SmartTarget where you were still using the Business Manager interface. It's basically there to give you an actual preview of the CP in the preview ...
- 19.8k
5
votes
How to start fredhopper indexer and deployment agent while system start
Yes, you can create a Scheduled Task (in the Windows Task Scheduler Library in Computer Management) which is configured to trigger on system startup and which doesn't require a logged in user.
Let ...
- 21.1k
4
votes
Is it possible to replicate data between Fredhopper indexing servers?
The documentation seems to indicate that it is possible, however you can only link to one Fredhopper instance from the smarttarget_conf.xml file it is not possible to have your deployer push to ...
- 16.4k
4
votes
Accepted
Installing Experience Optimization 8 on Fredhopper - indexer is not starting on latest version fredhopper-8.1-revision-3
To quote from the prerequisites section of the documentation:
SDL Web Experience Optimization 8 requires version 7.5.x of Fredhopper Access Server.
You cannot use version 8 as there are breaking ...
- 19.8k
4
votes
Accepted
Getting Error uploading zip to Fredhopper due to: 401 Authorization Required
Check following things in your smarttarget_conf.xml:
Deployer does have access to place the file at Fredhopper location which would be something similar to "C:\fredhopper\Indexer\data\fas-xml-...
- 981
4
votes
Installing Experience Optimization on Fredhopper - indexer is not starting
As @Ankon says, if you use different user during installation process (for example root for make some directories and Fredhopper for running) you probably have not rights on some directories.
Try to ...
- 1,187
4
votes
Accepted
Fredhopper rejecting items after schema field type change
That is unfortunately a known limitation in Fredhopper. You cannot change the type of an attribute after there are indexed items using it.
You will need to perform a reindex to solve it and make sure ...
- 19.8k
4
votes
Promotion Publishing issue
You should check couple of things:
1) is component getting to Fredhopper? You can verify this by checking fredhopper\indexer\data\xml\processed\, fredhopper\indexer\data\xml\incoming\, fredhopper\...
- 8,853
3
votes
SDL Fredhopper indexer and query published items sync issue
It looks like indeed parts of the index are not synced properly.
Probably your best course of action: start with the log files from the "query" instance (fredhopper.log and syncclient.log), and then ...
- 328
3
votes
Best way to synchronize SmartTarget promotions across scaled Index Servers
This can be a really puzzling and interesting problem. What we did in our implementation is created script that copies business.xml file from one Indexer on Destination1 to indexer on Destination2. ...
- 8,853
3
votes
Fredhopper Query Issue: The fredhopper query thread had an exception during execution
Parsing secondid into TCMURIs failed
URI string does not start with tcm:
It would appear that you have non-SmartTarget items being returned by your query (the "secondid" of the item is not ...
- 19.8k
3
votes
Fredhopper Query Issue: The fredhopper query thread had an exception during execution
You can start your debugging by directly executing the query in fredhopper. To execute directly in fredhopper you should append http://<Fredhopper url>/fredhopper/query? before your query ...
- 4,074
3
votes
Fredhopper instances get killed
"kitchen already running for deployment" suggests that there is already an instance running -- or at least that Fredhopper thinks there is.
Try to first make sure the instance is stopped (i.e. bin\...
- 19.8k
3
votes
Getting Error when executing the bin/setup-cluster command in Fredhopper installation?
HTTP Code 409 is a conflict. When in response to a PUT, it would typically mean that something else is already in that location.
So in this context, it seems that you already have instances with ...
- 19.8k
3
votes
Use of superuser(or root user) instead of a dedicated "fredhopper" user in linux for fredhopper installation
In addition to David's answer, I'd like to state that the whole Fredhopper installation can run isolated in one folder and under any user, as long as that user has execute permissions in that folder ...
- 7,253
3
votes
Accepted
Fredhopper Installation on Linux server
you will find all the details of fredhopper installation in the below link -
https://www.fredhopper.com/learningcenter [password required]
- 2,637
3
votes
Accepted
Fredhopper qservers high response time issue
I have checked fredhopper learning center (login required) and found couple of articles related to fredhopper monitoring and memory tuning:
Following fredhopper articles expain what proposed values ...
- 8,853
3
votes
Accepted
Smart Target: A/B testing and Multivariate Testing
You can do A/B testing using a Smart Target functionality called Experiments. This allows you to define two or more variants of content, which will be shown randomly to visitors (visitor A will see ...
- 9,465
3
votes
Accepted
Will SDL discontinue Smart Target in future as Fredhopper is sold out by SDL?
No, even though Fredhopper is sold by SDL, SDL SmartTarget continues to rely on Fredhopper as the indexing/querying engine, no matter the owner. To be more precise, this is true for 2013, Web 8, Web 8....
- 6,280
Only top scored, non community-wiki answers of a minimum length are eligible