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7 votes
Accepted

Fredhopper.biz.log performance analyzer

I have contacted Fredhopper customer support and they have provided me with the scripts: log-analyzer.pl and log-analyzer.py. If you have the similar request, please feel free to contact them and ...
Marko Milic's user avatar
  • 8,942
6 votes
Accepted

Fredhopper indexed items export/import

Export the configuration For Unix: bin/capture-export INSTANCE-NAME path/to/output.zip -c -i -x -l For windows: bin\capture-export INSTANCE-NAME path/to/output.zip -c -i -x -l [Edit] Use ...
Velmurugan's user avatar
  • 8,215
6 votes
Accepted

Fredhopper Live attribute values alias

It is possible to provide labels for trigger values that are different from the actual values (e.g. title instead of ID). But it requires you to use the API to set it up and it's kind of complicated. ...
Peter Kjaer's user avatar
  • 19.8k
5 votes

How to start fredhopper indexer and deployment agent while system start

Yes, you can create a Scheduled Task (in the Windows Task Scheduler Library in Computer Management) which is configured to trigger on system startup and which doesn't require a logged in user. Let ...
Rick Pannekoek's user avatar
5 votes
Accepted

Is componentpresentation node in Fredhopper proccessed items needed and why?

The field is a remnant from earlier versions of SmartTarget where you were still using the Business Manager interface. It's basically there to give you an actual preview of the CP in the preview ...
Peter Kjaer's user avatar
  • 19.8k
5 votes
Accepted

Restarting sync service only

You can start the sync client through the deployment agent: bin/deployment-agent-client invoke [instanceName] syncclient start Same goes for every other process (qserver, xmlloader, etc.). They can ...
Peter Kjaer's user avatar
  • 19.8k
5 votes

Error while starting Smart Target kettle job in Fredhopper with Experience Optimization

The fact that you get a 404 indicates that the API extension isn't working. Coupled with the error in the Business Manager, I'm certain you are running into a known issue that has been fixed in the ...
Peter Kjaer's user avatar
  • 19.8k
4 votes
Accepted

Getting Error uploading zip to Fredhopper due to: 401 Authorization Required

Check following things in your smarttarget_conf.xml: Deployer does have access to place the file at Fredhopper location which would be something similar to "C:\fredhopper\Indexer\data\fas-xml-...
ARRX's user avatar
  • 1,081
4 votes

Installing Experience Optimization on Fredhopper - indexer is not starting

As @Ankon says, if you use different user during installation process (for example root for make some directories and Fredhopper for running) you probably have not rights on some directories. Try to ...
Jose Honorato's user avatar
4 votes
Accepted

Installing Experience Optimization 8 on Fredhopper - indexer is not starting on latest version fredhopper-8.1-revision-3

To quote from the prerequisites section of the documentation: SDL Web Experience Optimization 8 requires version 7.5.x of Fredhopper Access Server. You cannot use version 8 as there are breaking ...
Peter Kjaer's user avatar
  • 19.8k
4 votes

Promotion Publishing issue

You should check couple of things: 1) is component getting to Fredhopper? You can verify this by checking fredhopper\indexer\data\xml\processed\, fredhopper\indexer\data\xml\incoming\, fredhopper\...
Marko Milic's user avatar
  • 8,942
4 votes
Accepted

Fredhopper rejecting items after schema field type change

That is unfortunately a known limitation in Fredhopper. You cannot change the type of an attribute after there are indexed items using it. You will need to perform a reindex to solve it and make sure ...
Peter Kjaer's user avatar
  • 19.8k
3 votes
Accepted

Smart Target: A/B testing and Multivariate Testing

You can do A/B testing using a Smart Target functionality called Experiments. This allows you to define two or more variants of content, which will be shown randomly to visitors (visitor A will see ...
Harald Hoffelinck's user avatar
3 votes
Accepted

Will SDL discontinue Smart Target in future as Fredhopper is sold out by SDL?

No, even though Fredhopper is sold by SDL, SDL SmartTarget continues to rely on Fredhopper as the indexing/querying engine, no matter the owner. To be more precise, this is true for 2013, Web 8, Web 8....
Atila Sos's user avatar
  • 6,290
3 votes

Best way to synchronize SmartTarget promotions across scaled Index Servers

This can be a really puzzling and interesting problem. What we did in our implementation is created script that copies business.xml file from one Indexer on Destination1 to indexer on Destination2. ...
Marko Milic's user avatar
  • 8,942
3 votes
Accepted

Fredhopper qservers high response time issue

I have checked fredhopper learning center (login required) and found couple of articles related to fredhopper monitoring and memory tuning: Following fredhopper articles expain what proposed values ...
Marko Milic's user avatar
  • 8,942
2 votes

Smart Target kettle job is not running

Deployer is responsible for calling the STJob and if it is not happening with your environment, Please make sure you have configured the Tag correctly under the in the SmartTarget configuration ...
Rajesh's user avatar
  • 1,231
2 votes

Fredhopper rejecting items after schema field type change

I wanted to add another answer with something that SDL provided to us related to this issue that works: Here are the steps required to proceed. Steps: 1 Assuming the Deployment agent is ...
Marko Milic's user avatar
  • 8,942
2 votes
Accepted

How do Publish Transactions relate to Fredhopper Index "updates?"

STJob.kjb is the Kettle job, which defines what should happen with the incoming XML (which are sent separately and processed one by one by the job). The default one just moves the files to the ...
Peter Kjaer's user avatar
  • 19.8k
2 votes
Accepted

Fredhopper - Scaled Out Setup

Used the following topology - liveindexer|bbeuind01|1|-|Indexer and Preview environment for demo setup query1|bbeuque01|1|liveindexer|Live Query Server for demo setup query2|bbeuque02|1|...
Tom Simm's user avatar
  • 360
1 vote
Accepted

error "File/folder does not exists!" when attempting to load metadata.xml with run-etl-job command

Since this is Java, you should either use double backslashes or use forward slashes. So this command should work for you: bin\run-etl-job STJob.kjb "-DINSTANCE=ExperienceOptimization" "-DTRIGGER=load-...
Peter Kjaer's user avatar
  • 19.8k
1 vote

error "File/folder does not exists!" when attempting to load metadata.xml with run-etl-job command

I'm also completely stuck at this point as well. I've just managed to resolve this and I believe there is a problem within the STJob.kjb Find the section within the STJob.kjb e.g. <fields> ...
Tom Simm's user avatar
  • 360
1 vote

Fredhopper Configuration for Experience Optimization

the stack trace implies that your Fredhopper process is running with insufficient privileges. However the Fredhopper version you're running is not supported by XO 8, as it only runs on 7.5.x (see ...
Karim Mazzoni's user avatar
1 vote

Promotion Publishing issue

Make sure you have selected "Publish as Dynamic component" in the component template and republish it again
Rajesh's user avatar
  • 1,231
1 vote

Created Promotion was not visible in Fredhopper Index server http://localhost:8180/preview/

If you are looking in the Preview of the Business Manager, you would have to pick all of the right triggers for your Promotions to show up. That includes "SmartTarget Publication", "SmartTarget Region"...
Peter Kjaer's user avatar
  • 19.8k
1 vote

Facing Issue While "Add a new Promotion" in Targeting

Are your Fredhopper Index & Query servers actually running? You check trigger-types directly from Fredhopper with the following URL: http://<your_ip_address>:<port>/fredhopper/config/...
Neil's user avatar
  • 6,698
1 vote

Smarttarget Query is not getting updated

This can happen when replication between indexer and query is not working for whatever reason. Some of the reasons can be: syncclient or qserver process on query is stuck syncserver or qserver on ...
Marko Milic's user avatar
  • 8,942

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