We have setup the UGC on our SDL Tridion 2013 SP1 environment and we are able to add and view comments (both from the website and from the CM) as well as submit and retrieve ratings from the website.

However, we are not able to see the UGC comments and ratings data for the analytics in the CME Control Room:

[![enter image description here][1]][1]

If I open the page or the component in CME on which comments and ratings have been provided - I can see a list of all of them in the Comments and Ratings tab respectively: [![enter image description here][2]][2]

I have checked all logs (Tridion Event Logs and UGC Services logs) but could not see anything related.

Any help would be appreciated. [1]: https://i.sstatic.net/YWoGt.png [2]: https://i.sstatic.net/jRmga.png

We have setup the UGC on our SDL Tridion 2013 SP1 environment and we are able to add and view comments (both from the website and from the CM) as well as submit and retrieve ratings from the website.

However, we are not able to see the UGC comments and ratings data for the analytics in the CME Control Room:

If I open the page or the component in CME on which comments and ratings have been provided - I can see a list of all of them in the Comments and Ratings tab respectively:

I have checked all logs (Tridion Event Logs and UGC Services logs) but could not see anything related.

Any help would be appreciated.