Timeline for Email Notification For subscription URL not working from the newsletter
Current License: CC BY-SA 3.0
7 events
| when toggle format | what | by | license | comment | |
|---|---|---|---|---|---|
| Jun 7, 2016 at 20:12 | comment | added | Anand N S♦ | Peter my publication is still pointing to LIVE synchorization target and i made sure i un check the check bok for all the address and select only for testsync that i added new. Thanks for your reponse. I will add aome comments when i find anything more on this issue. | |
| Jun 6, 2016 at 10:12 | comment | added | Peter Kjaer | Sounds like you forgot to check the 'Synchronize' checkbox when you added it to the Publication. Either that or the Synchronization Target is disabled. | |
| Jun 5, 2016 at 18:47 | comment | added | Anand N S♦ | We have many address book and many contacts. So we disabled the address book . We created a new address booked and associted it with the existing publication and added one new contact with identification_key and identification_source same as address book name in this case synctest. We saw the conatct was added to tridion_cm_email but we restated the sync service running on CM side and we restarted the contact synchorization running the CD side. We don't see any time out error , no errors on event viewer on CM side and we enabled logs for sync on CD no errors. No entry on subscribe DB. | |
| May 30, 2016 at 9:16 | comment | added | Peter Kjaer | So it's timing out when trying to figure out which Contacts to synchronize. It's possible that there's a lot of data to retrieve and it's not able to do so in the time frame specified by the default configuration settings. Maybe your database needs some maintenance love? As a workaround you can try to increase the database timeout settings in OutboundEmail.xml and see if it manages to sync then. | |
| May 29, 2016 at 11:47 | comment | added | Anand N S♦ | Stored procedure failed: SP_FETCH_SYNCH_BATCH Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. | |
| May 26, 2016 at 9:53 | comment | added | Anand N S♦ | Hi Peter, Thanks for your detail response. I will review and update with my findings. | |
| May 26, 2016 at 8:41 | history | answered | Peter Kjaer | CC BY-SA 3.0 |