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Velmurugan
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I have just setup the DXA 2.0 CTP in Web 8.5. I have published all the Pages but when I try to load up the home page I get an internal server error.

In the Logs, I find that the new Model Service is not able to the page. Even though the page has been published and I can see it in the database. Has anyone come across this?

017-06-22 10:07:59,222 [13] DEBUG - Determined Device Family: 'desktop' 2017-06-22 10:15:19,518 [51] DEBUG - Request URL 'http://localhost:81/' maps to Localization [7 ('English')] 2017-06-22 10:15:19,606 [51] DEBUG - No value cached for key '/:True' in region 'PageModel'. 2017-06-22 10:15:19,607 [51] DEBUG - Sending DXA Model Service Request: http://localhost:8998/PageModel/tcm/7/index?includes=INCLUDE 2017-06-22 10:15:19,616 [51] ERROR - Object reference not set to an instance of an object. System.NullReferenceException: Object reference not set to an instance of an object. at Sdl.Web.Tridion.R2Mapping.ModelServiceClient.LoadData[T](Uri requestUri) in C:\Jenkins\workspace\DXAuto\stash\develop\net\build_webapp\Sdl.Web.Tridion\R2Mapping\ModelServiceClient.cs:line 99 at Sdl.Web.Tridion.R2Mapping.DefaultContentProviderR2.LoadPageModel(String& urlPath, Boolean addIncludes, Localization localization) in C:\Jenkins\workspace\DXAuto\stash\develop\net\build_webapp\Sdl.Web.Tridion\R2Mapping\DefaultContentProviderR2.cs:line 83

#update

After publishing Components (as DCP), I now get this new error:

017-06-22 11:25:36,321 [228] ERROR - DXA Model Service returned an error response: Status=500, Error='Internal Server Error', Exception='com.google.gson.JsonSyntaxException', Message='com.google.gson.stream.MalformedJsonException: Invalid escape sequence at line 1 column 570 path $.claimValues..DOCUMENT_ROOT', Path='/PageModel/tcm/7/index' 2017-06-22 11:25:36,321 [228] ERROR - DXA Model Service returned an error: com.google.gson.stream.MalformedJsonException: Invalid escape sequence at line 1 column 570 path $.claimValues..DOCUMENT_ROOT Sdl.Web.Common.DxaException: DXA Model Service returned an error: com.google.gson.stream.MalformedJsonException: Invalid escape sequence at line 1 column 570 path $.claimValues..DOCUMENT_ROOT

I have just setup the DXA 2.0 CTP in Web 8.5. I have published all the Pages but when I try to load up the home page I get an internal server error.

In the Logs, I find that the new Model Service is not able to the page. Even though the page has been published and I can see it in the database. Has anyone come across this?

017-06-22 10:07:59,222 [13] DEBUG - Determined Device Family: 'desktop' 2017-06-22 10:15:19,518 [51] DEBUG - Request URL 'http://localhost:81/' maps to Localization [7 ('English')] 2017-06-22 10:15:19,606 [51] DEBUG - No value cached for key '/:True' in region 'PageModel'. 2017-06-22 10:15:19,607 [51] DEBUG - Sending DXA Model Service Request: http://localhost:8998/PageModel/tcm/7/index?includes=INCLUDE 2017-06-22 10:15:19,616 [51] ERROR - Object reference not set to an instance of an object. System.NullReferenceException: Object reference not set to an instance of an object. at Sdl.Web.Tridion.R2Mapping.ModelServiceClient.LoadData[T](Uri requestUri) in C:\Jenkins\workspace\DXAuto\stash\develop\net\build_webapp\Sdl.Web.Tridion\R2Mapping\ModelServiceClient.cs:line 99 at Sdl.Web.Tridion.R2Mapping.DefaultContentProviderR2.LoadPageModel(String& urlPath, Boolean addIncludes, Localization localization) in C:\Jenkins\workspace\DXAuto\stash\develop\net\build_webapp\Sdl.Web.Tridion\R2Mapping\DefaultContentProviderR2.cs:line 83

#update

After publishing Components (as DCP), I now get this new error:

017-06-22 11:25:36,321 [228] ERROR - DXA Model Service returned an error response: Status=500, Error='Internal Server Error', Exception='com.google.gson.JsonSyntaxException', Message='com.google.gson.stream.MalformedJsonException: Invalid escape sequence at line 1 column 570 path $.claimValues..DOCUMENT_ROOT', Path='/PageModel/tcm/7/index' 2017-06-22 11:25:36,321 [228] ERROR - DXA Model Service returned an error: com.google.gson.stream.MalformedJsonException: Invalid escape sequence at line 1 column 570 path $.claimValues..DOCUMENT_ROOT Sdl.Web.Common.DxaException: DXA Model Service returned an error: com.google.gson.stream.MalformedJsonException: Invalid escape sequence at line 1 column 570 path $.claimValues..DOCUMENT_ROOT

I have just setup the DXA 2.0 CTP in Web 8.5. I have published all the Pages but when I try to load up the home page I get an internal server error.

In the Logs, I find that the new Model Service is not able to the page. Even though the page has been published and I can see it in the database. Has anyone come across this?

017-06-22 10:07:59,222 [13] DEBUG - Determined Device Family: 'desktop' 2017-06-22 10:15:19,518 [51] DEBUG - Request URL 'http://localhost:81/' maps to Localization [7 ('English')] 2017-06-22 10:15:19,606 [51] DEBUG - No value cached for key '/:True' in region 'PageModel'. 2017-06-22 10:15:19,607 [51] DEBUG - Sending DXA Model Service Request: http://localhost:8998/PageModel/tcm/7/index?includes=INCLUDE 2017-06-22 10:15:19,616 [51] ERROR - Object reference not set to an instance of an object. System.NullReferenceException: Object reference not set to an instance of an object. at Sdl.Web.Tridion.R2Mapping.ModelServiceClient.LoadData[T](Uri requestUri) in C:\Jenkins\workspace\DXAuto\stash\develop\net\build_webapp\Sdl.Web.Tridion\R2Mapping\ModelServiceClient.cs:line 99 at Sdl.Web.Tridion.R2Mapping.DefaultContentProviderR2.LoadPageModel(String& urlPath, Boolean addIncludes, Localization localization) in C:\Jenkins\workspace\DXAuto\stash\develop\net\build_webapp\Sdl.Web.Tridion\R2Mapping\DefaultContentProviderR2.cs:line 83

#update

After publishing Components (as DCP), I now get this new error:

017-06-22 11:25:36,321 [228] ERROR - DXA Model Service returned an error response: Status=500, Error='Internal Server Error', Exception='com.google.gson.JsonSyntaxException', Message='com.google.gson.stream.MalformedJsonException: Invalid escape sequence at line 1 column 570 path $.claimValues..DOCUMENT_ROOT', Path='/PageModel/tcm/7/index' 2017-06-22 11:25:36,321 [228] ERROR - DXA Model Service returned an error: com.google.gson.stream.MalformedJsonException: Invalid escape sequence at line 1 column 570 path $.claimValues..DOCUMENT_ROOT Sdl.Web.Common.DxaException: DXA Model Service returned an error: com.google.gson.stream.MalformedJsonException: Invalid escape sequence at line 1 column 570 path $.claimValues..DOCUMENT_ROOT

Bumped by Community user
deleted 4 characters in body
Source Link
Velmurugan
  • 8.2k
  • 2
  • 15
  • 27

I have just setup the DXA 2.0 CTP in Web 8.5. I have published all the Pages but when I try to load up the home page I get an internal server error.

In the Logs, I find that the new Model Service is not able to the the page. Even though the page has been published and I can see it in the databasedatabase. Hasanyone comeHas anyone come across this?

017-06-22 10:07:59,222 [13] DEBUG - Determined Device Family: 'desktop' 2017-06-22 10:15:19,518 [51] DEBUG - Request URL 'http://localhost:81/' maps to Localization [7 ('English')] 2017-06-22 10:15:19,606 [51] DEBUG - No value cached for key '/:True' in region 'PageModel'. 2017-06-22 10:15:19,607 [51] DEBUG - Sending DXA Model Service Request: http://localhost:8998/PageModel/tcm/7/index?includes=INCLUDE 2017-06-22 10:15:19,616 [51] ERROR - Object reference not set to an instance of an object. System.NullReferenceException: Object reference not set to an instance of an object. at Sdl.Web.Tridion.R2Mapping.ModelServiceClient.LoadData[T](Uri requestUri) in C:\Jenkins\workspace\DXAuto\stash\develop\net\build_webapp\Sdl.Web.Tridion\R2Mapping\ModelServiceClient.cs:line 99 at Sdl.Web.Tridion.R2Mapping.DefaultContentProviderR2.LoadPageModel(String& urlPath, Boolean addIncludes, Localization localization) in C:\Jenkins\workspace\DXAuto\stash\develop\net\build_webapp\Sdl.Web.Tridion\R2Mapping\DefaultContentProviderR2.cs:line 83

#update

After publishing Components (as DCP), I now get this new error:

017-06-22 11:25:36,321 [228] ERROR - DXA Model Service returned an error response: Status=500, Error='Internal Server Error', Exception='com.google.gson.JsonSyntaxException', Message='com.google.gson.stream.MalformedJsonException: Invalid escape sequence at line 1 column 570 path $.claimValues..DOCUMENT_ROOT', Path='/PageModel/tcm/7/index' 2017-06-22 11:25:36,321 [228] ERROR - DXA Model Service returned an error: com.google.gson.stream.MalformedJsonException: Invalid escape sequence at line 1 column 570 path $.claimValues..DOCUMENT_ROOT Sdl.Web.Common.DxaException: DXA Model Service returned an error: com.google.gson.stream.MalformedJsonException: Invalid escape sequence at line 1 column 570 path $.claimValues..DOCUMENT_ROOT

I have just setup the DXA 2.0 CTP in Web 8.5. I have published all the Pages but when I try to load up the home page I get an internal server error.

In the Logs I find that the new Model Service is not able to the the page. Even though the page has been published and I can see it in the database. Hasanyone come across this?

017-06-22 10:07:59,222 [13] DEBUG - Determined Device Family: 'desktop' 2017-06-22 10:15:19,518 [51] DEBUG - Request URL 'http://localhost:81/' maps to Localization [7 ('English')] 2017-06-22 10:15:19,606 [51] DEBUG - No value cached for key '/:True' in region 'PageModel'. 2017-06-22 10:15:19,607 [51] DEBUG - Sending DXA Model Service Request: http://localhost:8998/PageModel/tcm/7/index?includes=INCLUDE 2017-06-22 10:15:19,616 [51] ERROR - Object reference not set to an instance of an object. System.NullReferenceException: Object reference not set to an instance of an object. at Sdl.Web.Tridion.R2Mapping.ModelServiceClient.LoadData[T](Uri requestUri) in C:\Jenkins\workspace\DXAuto\stash\develop\net\build_webapp\Sdl.Web.Tridion\R2Mapping\ModelServiceClient.cs:line 99 at Sdl.Web.Tridion.R2Mapping.DefaultContentProviderR2.LoadPageModel(String& urlPath, Boolean addIncludes, Localization localization) in C:\Jenkins\workspace\DXAuto\stash\develop\net\build_webapp\Sdl.Web.Tridion\R2Mapping\DefaultContentProviderR2.cs:line 83

#update

After publishing Components (as DCP), I now get this new error:

017-06-22 11:25:36,321 [228] ERROR - DXA Model Service returned an error response: Status=500, Error='Internal Server Error', Exception='com.google.gson.JsonSyntaxException', Message='com.google.gson.stream.MalformedJsonException: Invalid escape sequence at line 1 column 570 path $.claimValues..DOCUMENT_ROOT', Path='/PageModel/tcm/7/index' 2017-06-22 11:25:36,321 [228] ERROR - DXA Model Service returned an error: com.google.gson.stream.MalformedJsonException: Invalid escape sequence at line 1 column 570 path $.claimValues..DOCUMENT_ROOT Sdl.Web.Common.DxaException: DXA Model Service returned an error: com.google.gson.stream.MalformedJsonException: Invalid escape sequence at line 1 column 570 path $.claimValues..DOCUMENT_ROOT

I have just setup the DXA 2.0 CTP in Web 8.5. I have published all the Pages but when I try to load up the home page I get an internal server error.

In the Logs, I find that the new Model Service is not able to the page. Even though the page has been published and I can see it in the database. Has anyone come across this?

017-06-22 10:07:59,222 [13] DEBUG - Determined Device Family: 'desktop' 2017-06-22 10:15:19,518 [51] DEBUG - Request URL 'http://localhost:81/' maps to Localization [7 ('English')] 2017-06-22 10:15:19,606 [51] DEBUG - No value cached for key '/:True' in region 'PageModel'. 2017-06-22 10:15:19,607 [51] DEBUG - Sending DXA Model Service Request: http://localhost:8998/PageModel/tcm/7/index?includes=INCLUDE 2017-06-22 10:15:19,616 [51] ERROR - Object reference not set to an instance of an object. System.NullReferenceException: Object reference not set to an instance of an object. at Sdl.Web.Tridion.R2Mapping.ModelServiceClient.LoadData[T](Uri requestUri) in C:\Jenkins\workspace\DXAuto\stash\develop\net\build_webapp\Sdl.Web.Tridion\R2Mapping\ModelServiceClient.cs:line 99 at Sdl.Web.Tridion.R2Mapping.DefaultContentProviderR2.LoadPageModel(String& urlPath, Boolean addIncludes, Localization localization) in C:\Jenkins\workspace\DXAuto\stash\develop\net\build_webapp\Sdl.Web.Tridion\R2Mapping\DefaultContentProviderR2.cs:line 83

#update

After publishing Components (as DCP), I now get this new error:

017-06-22 11:25:36,321 [228] ERROR - DXA Model Service returned an error response: Status=500, Error='Internal Server Error', Exception='com.google.gson.JsonSyntaxException', Message='com.google.gson.stream.MalformedJsonException: Invalid escape sequence at line 1 column 570 path $.claimValues..DOCUMENT_ROOT', Path='/PageModel/tcm/7/index' 2017-06-22 11:25:36,321 [228] ERROR - DXA Model Service returned an error: com.google.gson.stream.MalformedJsonException: Invalid escape sequence at line 1 column 570 path $.claimValues..DOCUMENT_ROOT Sdl.Web.Common.DxaException: DXA Model Service returned an error: com.google.gson.stream.MalformedJsonException: Invalid escape sequence at line 1 column 570 path $.claimValues..DOCUMENT_ROOT

Bumped by Community user
Bumped by Community user
Bumped by Community user
Bumped by Community user
Bumped by Community user
Bumped by Community user
Bumped by Community user
Bumped by Community user
Bumped by Community user
formatted for readbility and added update which was incorrectly placed as an answer
Source Link
Bart Koopman
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DXA 2.0 CTP Website Internalwebsite internal server error

I have justjust setup the DXA 2.0 CTP in Web 8.5. I have published out allall the pagesPages but when iI try to load up the homehome page I get an internal server error. 

In the Logs I find that the Newnew Model Service is not able to the the page. evenEven though the page has been published and I can see it in the database. Has anyone Hasanyone come across this?

017-06-22 10:07:59,222 [13] DEBUG - Determined Device Family: 'desktop'
2017-06-22 10:15:19,518 [51] DEBUG - Request URL 'http://localhost:81/' 
maps to Localization [7 ('English')]
2017-06-22 10:15:19,606 [51] DEBUG - No value cached for key '/:True' in 
region 'PageModel'.
2017-06-22 10:15:19,607 [51] DEBUG - Sending DXA Model Service Request: 
http://localhost:8998/PageModel/tcm/7/index?includes=INCLUDE
2017-06-22 10:15:19,616 [51] ERROR - Object reference not set to an 
instance of an object.
System.NullReferenceException: Object reference not set to an instance of 
an object.
at Sdl.Web.Tridion.R2Mapping.ModelServiceClient.LoadData[T](Uri 
requestUri) in C:\Jenkins\workspace\DXAuto\stash\develop\net\build_webapp\Sdl.Web.Tridion\R2Mapping\ModelServiceClient.cs:line 99 at Sdl.Web.Tridion.R2Mapping.DefaultContentProviderR2.LoadPageModel(String& urlPath, Boolean addIncludes, Localization localization) in C:\Jenkins\workspace\DXAuto\stash\develop\net\build_webapp\Sdl.Web.Tridion\R2Mapping\DefaultContentProviderR2.cs:line 83

017-06-22 10:07:59,222 [13] DEBUG - Determined Device Family: 'desktop' 2017-06-22 10:15:19,518 [51] DEBUG - Request URL 'http://localhost:81/' maps to Localization [7 ('English')] 2017-06-22 10:15:19,606 [51] DEBUG - No value cached for key '/:True' in region 'PageModel'. 2017-06-22 10:15:19,607 [51] DEBUG - Sending DXA Model Service Request: http://localhost:8998/PageModel/tcm/7/index?includes=INCLUDE 2017-06-22 10:15:19,616 [51] ERROR - Object reference not set to an instance of an object. System.NullReferenceException: Object reference not set to an instance of an object. at Sdl.Web.Tridion.R2Mapping.ModelServiceClient.LoadData[T](Uri requestUri) in C:\Jenkins\workspace\DXAuto\stash\develop\net\build_webapp\Sdl.Web.Tridion\R2Mapping\ModelServiceClient.cs:line 99 at Sdl.Web.Tridion.R2Mapping.DefaultContentProviderR2.LoadPageModel(String& urlPath, Boolean addIncludes, Localization localization) in C:\Jenkins\workspace\DXAuto\stash\develop\net\build_webapp\Sdl.Web.Tridion\R2Mapping\DefaultContentProviderR2.cs:line 83

#update

After publishing Components (as DCP), I now get this new error:

017-06-22 11:25:36,321 [228] ERROR - DXA Model Service returned an error response: Status=500, Error='Internal Server Error', Exception='com.google.gson.JsonSyntaxException', Message='com.google.gson.stream.MalformedJsonException: Invalid escape sequence at line 1 column 570 path $.claimValues..DOCUMENT_ROOT', Path='/PageModel/tcm/7/index' 2017-06-22 11:25:36,321 [228] ERROR - DXA Model Service returned an error: com.google.gson.stream.MalformedJsonException: Invalid escape sequence at line 1 column 570 path $.claimValues..DOCUMENT_ROOT Sdl.Web.Common.DxaException: DXA Model Service returned an error: com.google.gson.stream.MalformedJsonException: Invalid escape sequence at line 1 column 570 path $.claimValues..DOCUMENT_ROOT

DXA 2.0 CTP Website Internal server error

I have just setup the DXA 2.0 CTP in Web 8.5. I have published out all the pages but when i try to load up the home page I get internal server error. In the Logs I find that the New Model Service is not able to the the page. even though the page has been published and I can see it in the database. Has anyone come across this?

017-06-22 10:07:59,222 [13] DEBUG - Determined Device Family: 'desktop'
2017-06-22 10:15:19,518 [51] DEBUG - Request URL 'http://localhost:81/' 
maps to Localization [7 ('English')]
2017-06-22 10:15:19,606 [51] DEBUG - No value cached for key '/:True' in 
region 'PageModel'.
2017-06-22 10:15:19,607 [51] DEBUG - Sending DXA Model Service Request: 
http://localhost:8998/PageModel/tcm/7/index?includes=INCLUDE
2017-06-22 10:15:19,616 [51] ERROR - Object reference not set to an 
instance of an object.
System.NullReferenceException: Object reference not set to an instance of 
an object.
at Sdl.Web.Tridion.R2Mapping.ModelServiceClient.LoadData[T](Uri 
requestUri) in C:\Jenkins\workspace\DXAuto\stash\develop\net\build_webapp\Sdl.Web.Tridion\R2Mapping\ModelServiceClient.cs:line 99 at Sdl.Web.Tridion.R2Mapping.DefaultContentProviderR2.LoadPageModel(String& urlPath, Boolean addIncludes, Localization localization) in C:\Jenkins\workspace\DXAuto\stash\develop\net\build_webapp\Sdl.Web.Tridion\R2Mapping\DefaultContentProviderR2.cs:line 83

DXA 2.0 CTP website internal server error

I have just setup the DXA 2.0 CTP in Web 8.5. I have published all the Pages but when I try to load up the home page I get an internal server error. 

In the Logs I find that the new Model Service is not able to the the page. Even though the page has been published and I can see it in the database. Hasanyone come across this?

017-06-22 10:07:59,222 [13] DEBUG - Determined Device Family: 'desktop' 2017-06-22 10:15:19,518 [51] DEBUG - Request URL 'http://localhost:81/' maps to Localization [7 ('English')] 2017-06-22 10:15:19,606 [51] DEBUG - No value cached for key '/:True' in region 'PageModel'. 2017-06-22 10:15:19,607 [51] DEBUG - Sending DXA Model Service Request: http://localhost:8998/PageModel/tcm/7/index?includes=INCLUDE 2017-06-22 10:15:19,616 [51] ERROR - Object reference not set to an instance of an object. System.NullReferenceException: Object reference not set to an instance of an object. at Sdl.Web.Tridion.R2Mapping.ModelServiceClient.LoadData[T](Uri requestUri) in C:\Jenkins\workspace\DXAuto\stash\develop\net\build_webapp\Sdl.Web.Tridion\R2Mapping\ModelServiceClient.cs:line 99 at Sdl.Web.Tridion.R2Mapping.DefaultContentProviderR2.LoadPageModel(String& urlPath, Boolean addIncludes, Localization localization) in C:\Jenkins\workspace\DXAuto\stash\develop\net\build_webapp\Sdl.Web.Tridion\R2Mapping\DefaultContentProviderR2.cs:line 83

#update

After publishing Components (as DCP), I now get this new error:

017-06-22 11:25:36,321 [228] ERROR - DXA Model Service returned an error response: Status=500, Error='Internal Server Error', Exception='com.google.gson.JsonSyntaxException', Message='com.google.gson.stream.MalformedJsonException: Invalid escape sequence at line 1 column 570 path $.claimValues..DOCUMENT_ROOT', Path='/PageModel/tcm/7/index' 2017-06-22 11:25:36,321 [228] ERROR - DXA Model Service returned an error: com.google.gson.stream.MalformedJsonException: Invalid escape sequence at line 1 column 570 path $.claimValues..DOCUMENT_ROOT Sdl.Web.Common.DxaException: DXA Model Service returned an error: com.google.gson.stream.MalformedJsonException: Invalid escape sequence at line 1 column 570 path $.claimValues..DOCUMENT_ROOT

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