I am working with Tridion R5.3 GA. We are using a load balanced environment on Production consisting of 3 servers. All of them were using Tridion Cache Channel service effectively and without any issue.

However, on one of these server, the Tridion Cache Channel service comes in a stopped mode (After a scheduled maintenance and restart by the data center). While on other two server we can see the service running and even we can successfully Stop and Start the service; on a specific server, we could not start the service and see the below error while we try to start:

![enter image description here][1]

Following is what I have analyzed so far:

• In the event log, there is no error (Application as well as Tridion CM event log)
• If I try to further dig using SC Query command, then I can see the generic error as below: ![enter image description here][2]
• I further verify in the Registry and can see the correct path of the cd_cacheservice.exe
• Already tried by restarting every service and even after the System Reboot

Can someone help and let me know what else I can verify. [1]: https://i.sstatic.net/dlD9N.png [2]: https://i.sstatic.net/psHTe.png

I am working with Tridion R5.3 GA. We are using a load balanced environment on Production consisting of 3 servers. All of them were using Tridion Cache Channel service effectively and without any issue.

However, on one of these server, the Tridion Cache Channel service comes in a stopped mode (After a scheduled maintenance and restart by the data center). While on other two server we can see the service running and even we can successfully Stop and Start the service; on a specific server, we could not start the service and see the below error while we try to start:

Following is what I have analyzed so far:

• In the event log, there is no error (Application as well as Tridion CM event log)
• If I try to further dig using SC Query command, then I can see the generic error as below:
• I further verify in the Registry and can see the correct path of the cd_cacheservice.exe
• Already tried by restarting every service and even after the System Reboot

Can someone help and let me know what else I can verify.