I am working with Tridion R5.3 GA. We are using a load balanced environment on Production consisting of 3 servers. All of them were using Tridion Cache Channel service effectively and without any issue.
However, on one of these server, the Tridion Cache Channel service comes in a stopped mode (After a scheduled maintenance and restart by the data center). While on other two server we can see the service running and even we can successfully Stop and Start the service; on a specific server, we could not start the service and see the below error while we try to start:
Following is what I have analyzed so far:
- In the event log, there is no error (Application as well as Tridion CM event log)
- If I try to further dig using
SC Querycommand, then I can see the generic error as below:
- I further verify in the Registry and can see the correct path of the
- Already tried by restarting every service and even after the System Reboot
Can someone help and let me know what else I can verify.