I am looking for a solution for component links in rich text not being resolved. I found some articles with similar issues but none of them seem to have a working solution for our case.
We are using Tridion Sites 9 and DXA 2.2. We have this issue that component links in rich text fields are not getting resolved. Our editors entered a link in a rich text field which looks like this under the "Source" tab in Tridion:
<p>This is a <a href="tcm:98-418208" title="Title">link</a> from the external link component</p>
When debugging the C# code of the getter of this rich text field in the model, we see that the tcm number is not resolved. Even the href and title have been removed at all, resulting in this plain text value:
<p>This is a link from the external link component</p>
I read an article mentioning the "dxa.defaults.rich-text-resolve" setting in the dxa.properties file of the DXA Model Service/Extension which I suspected to be set to false, since the link is not been resolved. I know the DXA Model Service/Extension is installed on our system but I could not find the dxa.properties file, so I could not check and change this setting.
I also read an article in which was mentioned that you should use **xlink:**href=... but that did not solve it either.
Any suggestions for how to solve this?