We've got a component with a rich text field. This rich text field contain a whole heap of markup, roughly 1200+ line of code including Javascript.
This markup is rendered as a table each time the page holding the component is published. Each time I update the markup and save it I get an intermittent error:
(80040356) Unable to save item. The item tcm:89-72108 does not exist.
There are no other message in the logs. I've checked the cd_core, cd_deployer, cd_transport and cd_monitor.
There are no other error messages on Event Viewer.
It seems to suggest that the sheer amount of content is causing problems but I'm struggling to pin point where exactly Tridion falls over in order to debug this.
I tried searching for the tcm Id through Tridion and I'm getting another error:
(80040356) Unable to retrieve item with id
Unable to open requested item
The item tcm:89-72108-16 does not exist.
Can anyone please give me an idea of what may have caused this?
Update:
This is the markup that I'm updating to the rich text field.
<form id="label-download" name="label-download">Select:
<input type="button" id="selectAllLabelsBtn" value="All Labels" class="btn" onclick="selectAllLabels()"/>
<input type="button" id="selectAllSafetyDataSheetsBtn" value="All Safety Data Sheets" class="btn" onclick="selectAllSafetyDataSheets()" />
<input type="button" id="unselectAllBtn" value="Unselect All" class="btn" onclick="unselectAll()" />
<input type="button" id="downloadBtn" value="Download Selected Files" class="btn" onclick="downloadSelectedFiles()"/>
<table cellspacing="0" cellpadding="1" border="1" style="max-width: 850px; margin: 0;" title="Download">
<tbody>
<tr>
<th>Product</th>
<th>Type</th>
<th colspan="3">Downloads</th>
</tr>
<tr>
<th>
<a href="tcm:89-30500"><ProductName></a>
</th>
<td><ProductType></td>
<td>
<input type="checkbox" class="label-lbl" name="<ProductName>-Label" />Label
<a href="tcm:89-30497" style="display:none">Label</a>
</td>
<td>
<input type="checkbox" class="label-sds" name="<ProductName>-Safety-Data-Sheet" />Safety Data Sheet
<a href="tcm:89-30498" style="display:none">Safety Data Sheet</a>
</td>
<td>
<input type="checkbox" class="label-tml" name="<ProductName>-List" />List
<a href="tcm:89-30499" style="display:none">List</a>
</td>
</tr>
<tr>
<th>
<a href="tcm:89-30500"><ProductName></a>
</th>
<td><ProductType></td>
<td>
<input type="checkbox" class="label-lbl" name="<ProductName>-Label" />Label
<a href="tcm:89-30497" style="display:none">Label</a>
</td>
<td>
<input type="checkbox" class="label-sds" name="<ProductName>-Safety-Data-Sheet" />Safety Data Sheet
<a href="tcm:89-30498" style="display:none">Safety Data Sheet</a>
</td>
<td>
<input type="checkbox" class="label-tml" name="<ProductName>-List" />List
<a href="tcm:89-30499" style="display:none">List</a>
</td>
</tr>
<tr>
<th>
<a href="tcm:89-30500"><ProductName></a>
</th>
<td><ProductType></td>
<td>
<input type="checkbox" class="label-lbl" name="<ProductName>-Label" />Label
<a href="tcm:89-30497" style="display:none">Label</a>
</td>
<td>
<input type="checkbox" class="label-sds" name="<ProductName>-Safety-Data-Sheet" />Safety Data Sheet
<a href="tcm:89-30498" style="display:none">Safety Data Sheet</a>
</td>
<td>
<input type="checkbox" class="label-tml" name="<ProductName>-List" />List
<a href="tcm:89-30499" style="display:none">List</a>
</td>
</tr>
<tr>
<th>
<a href="tcm:89-30500"><ProductName></a>
</th>
<td><ProductType></td>
<td>
<input type="checkbox" class="label-lbl" name="<ProductName>-Label" />Label
<a href="tcm:89-30497" style="display:none">Label</a>
</td>
<td>
<input type="checkbox" class="label-sds" name="<ProductName>-Safety-Data-Sheet" />Safety Data Sheet
<a href="tcm:89-30498" style="display:none">Safety Data Sheet</a>
</td>
<td>
<input type="checkbox" class="label-tml" name="<ProductName>-List" />List
<a href="tcm:89-30499" style="display:none">List</a>
</td>
</tr>
<tr>
<th>
<a href="tcm:89-30500"><ProductName></a>
</th>
<td><ProductType></td>
<td>
<input type="checkbox" class="label-lbl" name="<ProductName>-Label" />Label
<a href="tcm:89-30497" style="display:none">Label</a>
</td>
<td>
<input type="checkbox" class="label-sds" name="<ProductName>-Safety-Data-Sheet" />Safety Data Sheet
<a href="tcm:89-30498" style="display:none">Safety Data Sheet</a>
</td>
<td>
<input type="checkbox" class="label-tml" name="<ProductName>-List" />List
<a href="tcm:89-30499" style="display:none">List</a>
</td>
</tr>
// I ommitted the rest of the 65+ rows.
</tbody>
</table>
</form>
<script type="text/javascript" charset="utf-8" src="https://rawgit.com/Stuk/jszip/master/dist/jszip.min.js"></script>
<script type="text/javascript" charset="utf-8" src="https://rawgit.com/Stuk/jszip-utils/master/dist/jszip-utils.min.js"></script>
<script type="text/javascript" charset="utf-8" src="https://rawgit.com/eligrey/FileSaver.js/master/FileSaver.js"></script>
<script type="text/javascript" charset="utf-8" src="https://rawgit.com/eligrey/Blob.js/master/Blob.js"></script>
<script type="text/javascript">
function deferredAddZip(url, filename, zip) {
var deferred = $.Deferred();
JSZipUtils.getBinaryContent(url, function (err, data) {
if(err) {
deferred.reject(err);
} else {
zip.file(filename, data, {binary:true});
deferred.resolve(data);
}
});
return deferred;
};
function downloadSelectedFiles() {
var zip = new JSZip();
var filesSelected = 0;
var deferreds = [];
var totalItems = $('#label-download input[type=checkbox]:checked').size();
$('#label-download input[type=checkbox]:checked').each(function () {
filesSelected++;
var $this = $(this);
var url = $this.next().attr("href");
var filename = $this.attr("name") + "." + url.replace(/.*\./g, "");
deferreds.push(deferredAddZip(url, filename, zip));
$("#downloadBtn").attr("value","Download "+ totalItems+" file. Please wait.");
});
if(filesSelected != 0) {
$.when.apply($, deferreds).done(function () {
var blob = zip.generate({type:"blob"});
// see FileSaver.js
saveAs(blob, "Adama-Labels-Download.zip");
unselectAll();
$("#downloadBtn").attr("value","Download the selected files.");
}).fail(function (err) {alert("An error occured: /n" + err);});
return false;
}else {
alert("No file selected. Please select at least one file and try again.");
};
};
function selectAllLabels() {
$('#label-download input[type=checkbox].label-lbl:unchecked').each(function () {
$(this).click();
});
};
function selectAllSafetyDataSheets() {
$('#label-download input[type=checkbox].label-sds:unchecked').each(function () {
$(this).click();
});
};
function unselectAll() {
$('#label-download input[type=checkbox]:checked').each(function () {
$(this).click();
});
};
</script>
