Publish often fails if OAuth is enabled on Deployer

Question

On SDL Web 8.5, publish often fails and following error log is output to Content Deployer's log.

ERROR DefaultOAuthToken - Token expired

So I disabled OAuth in Content Deployer, then this error disappeared. I modifid following values to 'false' in cd_ambient_conf.xml.

<Security OAuthEnabled="false">
    <Rules Enabled="false"/>
</Security>

How does this error occur?

Is it possible to make publish succeed stalby while OAuth is enabled?

Answer 1

As Nuno mentioned, We used OAuth always in the cloud and on-premise customers environment, don’t have this issue. The “Token expired” error is expected, as they need to be renewed regularly and the software deals with it transparently.

Make sure your system times on machines may be out of sync and check system date and time zones of all the scale out the environment of CM and CD, and WebApp servers to be same.

Just to note, OOTB bearer token expires in every 5 min and that can be configured in cd_ambient_confi.xml tag <TokenExpireTime TimeInSeconds="300"/>

I hope it helps to understand.