I am facing an issue on our production environment where we have 3 instances of Content Manager. I have developed an event handler which gets invoked on successful published transaction, in which I am trying to access the Publication’s Security tab properties to get the latest list of users associated with the publication.
But, I am not getting the latest/updated information present in the user group... so let’s say if I create a group with 5 users and restart all the Tridion services, I will get the exact details. However if I add another user in the group (without restarting the tridion services) and the event handler is executed, I only get 5 users instead of 6. Also, if I remove the group itself from Publication properties, the event system is still fetching the users.
The same functionality is working fine on our development environment where we have single instance of CM. I am wondering if there is some issue in our configuration related to caching/session or because of 3 instances of CM?
Any help would be appreciated.