I am working on a Sites 9 + DXA 2.1 box with the out-of-the-box example website. I noticed that the header and footer are not working. What could be amiss?


The header include page is published and available on the site at http://localhost:8852/system/include/header.html

enter image description here

1 Answer 1


Indeed!, you missed to Installing the DXA Model Extension in content service.

Try the following steps to fix:

  1. Create the extensions folder in content service root.
    1. Copy the \dxa\cis\dxa-model-service-extension\udp-content-dxa-extension-assembly-11.0.0-1047-core.zip file to extensions folder
    2. UnInstall the Tridion SessionContent Service
    3. Re-install the service by this below command:

.\installService.ps1 --auto-register --plugin=./extensions/udp-content-dxa-extension-assembly-11.0.0-1047-core.zip

I hope it helps

  • If one needs to verify if the DXA model extension is installed: Look for a folder named something like plugins\udp-content-dxa-extension-assembly-11.0.0-1047-core inside the DXD content service (or session content service) installation directory.
    – Jan H
    Commented Jul 3, 2019 at 12:33

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.