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We are getting waiting for publishing in Tridion and when we checked our publisher services found that it stopped automatically. Below error is reported in event viewer.

Faulting application name: TcmPublisher_x86.exe, version: 6.1.0.996, time stamp: 0x4eb0f691
Faulting module name: clr.dll, version: 4.0.30319.1008, time stamp: 0x517a1be7
Exception code: 0xc00000fd
Fault offset: 0x00357df5
Faulting process id: 0x8f8
Faulting application start time: 0x01cef4d29f54fc3b
Faulting application path: c:\Program Files (x86)\Tridion\bin\TcmPublisher_x86.exe
Faulting module path: C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
Report Id: 74c8a990-60c6-11e3-a019-ecbd5291bc16

Has anyone came across similar error. We have checked for the Faulting module path: C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll and found this URL as fix on .NET v4 http://support.microsoft.com/kb/2640103.

Can anyone suggest an alternate solution.

Version of SDL Tridion 2011 SP1. Windows server 2008 R2

This is not a fresh install of Tridion. It had been working with no issues but above behaviour started two days before.

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  • 1
    Can you please edit your question and give some more detail on your setup, what version of SDL Tridion & OS are you using, is it a fresh install or has the problem occurred after a certain update or action etc.? Commented Dec 9, 2013 at 13:39
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    @BartKoopman I have updated the question with details.
    – Ajo Mathew
    Commented Dec 9, 2013 at 13:44
  • When you start the Publisher service again, does it work, or does it stop with the same error again? I have personally never seen that error again, so you might want to contact Customer Support about it. Commented Dec 9, 2013 at 13:48
  • We have started the services and this happen again. Almost 14 times this is reported today in event log.
    – Ajo Mathew
    Commented Dec 9, 2013 at 13:51

1 Answer 1

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I would try running the publisher in Debug mode and see if that solves your issue.

You can do this by stopping the publishing service and then opening a command prompt on the server and typing

"%TRIDION_HOME%\bin\TcmPublisher" /debug > C:\logs\publisher.log

Try your operation again and then have a look at the C:\logs\publisher.log file to see what is going on.

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  • We have rebooted the server and no issue reported henceforth .We are keeping the service in debug mode and will check the logs.
    – Ajo Mathew
    Commented Dec 9, 2013 at 14:11

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